I used to like the price, but they don't care about the customers there..

Written: 21 april 2017
Travel time: 26 — 29 june 2015
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 3.0
Food: 3.0
Amenities: 6.0
1 time agreed on a price by phone and that in a couple of hours we will arrive for 3 days (we live not far away) and that we will be there until Monday evening and all this will be included in the agreed price. Upon arrival, they said - NO, pay extra separately for half a day on Monday, as if there was no phone conversation. I told my husband in front of the administrator that we went to look for another base, I don’t care if they are like that... She immediately changed her mind. There were few people then. We basically liked it. Of course, no one cleaned, the rooms are so-so (wooden cottage), but it was not very important for us, we had a great time then. But a year later, we booked a room by giving half the amount in advance to the card, as an advance payment, and others settled in our room, because you see, they arrived for longer. Well, it was clear to the fool. So I do not advise you to hope that you will get into the room that you book. Everything is done for profit.
The last time we were not lucky with the rest. The neighbors got up at 7 in the morning and their every breath was heard... The cleaning lady did not clean with us, we were always not for long, but a very pleasant woman. The territory was closed at 11 o'clock, although the guard promised us that he would hear if we knocked, but never mind. He never heard anything, never went out at all, as if he never existed. They learned to open it on their own....or it would be necessary to bypass everything and enter from the side of the beach . . And it was hard with the car, then one would drive off then the other, then wait for him to come in order to give him the way, nonsense . .
. Otherwise, if it is not permanently there, but to be on the beach, a restaurant, and sometimes there is on the veranda, then nothing. But I will never arrive in advance by booking something there, since it is unlikely that I can now be sure even 50% that this room remains with me...
Translated automatically from Russian. View original