Dzherelo 2*– Reviews

7
Rating 4.110
based on
7 reviews
№1 in the hotel rating Vasylkiv
5.8 Rooms
2.5 Service
7.0 Cleanliness
4.5 Food
6.3 Amenities
The restaurant and hotel complex is located far from the roads in a quiet corner on the lake.More →
аватар 0501790838
 •  traveled 6 years ago
Rested with friends, enjoyed it. Nature, air, territory is beautiful. The cuisine is delicious. Caesar salad with shrimp is awesome, shish kebab is big pieces of meat, well, very tasty. Served by the waiter, a young man, attentive, sympathetic. Fulfilled all our desires. Have a wonderful rest, HAPPY. … More ▾ Rested with friends, enjoyed it. Nature, air, territory is beautiful. The cuisine is delicious. Caesar salad with shrimp is awesome, shish kebab is big pieces of meat, well, very tasty. Served by the waiter, a young man, attentive, sympathetic. Fulfilled all our desires. Have a wonderful rest, HAPPY. Minus one: DOROGAAA, horror
аватар msolonnikova
 •  traveled 6 years ago
Rating 4.0
I strongly do not recommend visiting this complex. Of the good, beautiful territory, clean air - everything! From the negative: The hotel was clearly chasing short-term profit and sold everything on Saturday for a corporate party, birthday, wedding. As a result, it’s impossible to be on the territory on the right, the host of the construction corporate party yells, the music knocks down on the left, and it knocks down so much that you can’t hear your thoughts, from below they are already celebrating a birthday and Tamada announces competitions. … More ▾ I strongly do not recommend visiting this complex.
Of the good, beautiful territory, clean air - everything!
From the negative:
The hotel was clearly chasing short-term profit and sold everything on Saturday for a corporate party, birthday, wedding. As a result, it’s impossible to be on the territory on the right, the host of the construction corporate party yells, the music knocks down on the left, and it knocks down so much that you can’t hear your thoughts, from below they are already celebrating a birthday and Tamada announces competitions.
Most of all, the administration was outraged, which, to our absolutely logical question of what to do and where to hide from this booth, simply boorishly repeated the same phrase like a parrot: until 22.00 guests can do whatever they want.
It’s a pity, it’s clear that the one who opened this place put his soul into it - but now the place is turning into a cesspool - a money-making machine that will 100% break down soon, without any hint of Service.
аватар uhimenko
 •  traveled 7 years ago
Rating 4.0
On the plus side, the nature is very beautiful. Of the minuses - in the houses the steps are falling apart, the pins are sticking out, everything is very unkempt and dirty. Breakfast is from 8 to 11, but it’s useless to come to the restaurant at 8, the waiters don’t appear before 8.30, you won’t be able to have breakfast before 9. … More ▾ On the plus side, the nature is very beautiful. Of the minuses - in the houses the steps are falling apart, the pins are sticking out, everything is very unkempt and dirty. Breakfast is from 8 to 11, but it’s useless to come to the restaurant at 8, the waiters don’t appear before 8.30, you won’t be able to have breakfast before 9.00. The service is generally top notch. If you need to clean the room, order a banquet, etc. The result rarely happens on the first try. Wi-Fi only in the restaurant and then weak. there are a lot of shedding yard dogs walking around the restaurant who love to scratch near your table
аватар irinazador
 •  traveled 7 years ago
Rating 3.0
Good afternoon! Our family and families of friends used to frequent this establishment regularly. Now it’s disgusting to go there, all family holidays were celebrated only in Dzherel, all our non-resident guests also visited there and were delighted. BUT... it’s not clear to me how you can treat guests so dismissively: rudeness, you can’t wait for an order, they cheat at every step, the discount system has been canceled, and the manager is a separate conversation altogether, the person is simply not brought up. … More ▾ Good afternoon! Our family and families of friends used to frequent this establishment regularly. Now it’s disgusting to go there, all family holidays were celebrated only in Dzherel, all our non-resident guests also visited there and were delighted. BUT... it’s not clear to me how you can treat guests so dismissively: rudeness, you can’t wait for an order, they cheat at every step, the discount system has been canceled, and the manager is a separate conversation altogether, the person is simply not brought up. Only in our company, people who always celebrated birthdays there, abandoned this idea this year. I want to turn to the owner of the establishment: "If you don't need it anymore, just close it and that's it, you don't need to deceive people. Apart from fresh air, there is nothing left here, neither a warm and cozy atmosphere, nor delicious homemade cuisine. You regularly serve dishes fromspoiled products. There is absolutely no loyalty to the guests. It's a pity... very sorry....".
аватар KitKattt
 •  traveled 7 years ago
Rating 2.0
Pros: 1. Beautiful territory and cozy houses. 2. Relatively adequate price. Minuses: 1. From entertainment: fishing, swimming pool, ping-pong, billiards. Boring. 2. You need to pay for all this separately. 3. Service is just a disaster, I've never experienced anything like this! We arrived and went to the restaurant, as we were very hungry (before booking, I specified that there were no events planned for these dates). … More ▾ Pros:
1. Beautiful territory and cozy houses.
2. Relatively adequate price.
Minuses:
1. From entertainment: fishing, swimming pool, ping-pong, billiards. Boring.
2. You need to pay for all this separately.
3. Service is just a disaster, I've never experienced anything like this! We arrived and went to the restaurant, as we were very hungry (before booking, I specified that there were no events planned for these dates). I ordered chicken kebab and grilled vegetables, after 40 minutes the waitress said that she was already roasting, after 1.5 hours she said that my order would not be! I was shocked, asked what I could get FAST and ordered borscht and teasers. Fast - they have 40 minutes for you to understand. She asked to call the administrator (3 times), then she went to look for him herself. She told about the situation and asked for dinner at his expense - he refused, said that then I would take the money and move out - I got it, he said that he would organize everything. When we finally had dinner, they brought us the bill and my first order (kebab with vegetables). What the hell did I need him after 2.5 hours and after eating ? ! And why say that everything is organized, and then bear the bill? ! Blatant disrespect for the customer. Further: find a waiter - cross the territory, get food (even scrambled eggs) - 40 minutes waiting minimum, to get a towel in the pool - 20 minutes waiting. If you want faster, self-service. And this despite the fact that the prices are on the level!
In short, instead of rest - solid nerves! Of course, I know that our service sector is on the verge of a foul, but so what? !
аватар yasya260392
 •  traveled 8 years ago
Rating 1.0
????????????????????????????? ? CAUTION??????????????? ? With such a relationship how are you for banquets, weddings - you will soon become the worst restaurant complex !!! ! I give one star only to the territory and halls. Beautiful, comfortable, calm! But as for food. What right do you have to fool people like that! You develop this money in the same way as your guests, so that later your children will have an unforgettable wedding once in a lifetime !!!!!! ! People save up, invest their souls for what??? ? For your administrators and staff to steal, hide food and alcohol? Calculated according to the amount !!!! ! I was only a wedding guest. … More ▾ ????????????????????????????? ? CAUTION??????????????? ? With such a relationship how are you for banquets, weddings - you will soon become the worst restaurant complex !!! ! I give one star only to the territory and halls. Beautiful, comfortable, calm! But as for food. What right do you have to fool people like that! You develop this money in the same way as your guests, so that later your children will have an unforgettable wedding once in a lifetime !!!!!! ! People save up, invest their souls for what??? ? For your administrators and staff to steal, hide food and alcohol? Calculated according to the amount !!!! ! I was only a wedding guest. And it hooked me so much that I can’t imagine what a sediment the Newlyweds have !!! ! !!!!! ! I would not recommend anyone to have their wedding here ever!!!! ! I will hope that there is still justice and the one who does this will definitely come back !!!! ! And of course, no one will leave it like that, you will still receive your rating of the restaurant !!!!! !
аватар NadiiaS
 •  traveled 8 years ago
Rating 9.0
Information about the DRC "Source" was found on the Internet. Very nice and cozy place. My daughter's wedding was celebrated. Everyone was satisfied: brides, guests, parents. We rented a large banquet hall, cottages and rooms in large and small hotels with bed and breakfast the next day. The wedding took place at a high level: a beautiful and clean hall, friendly staff. … More ▾ Information about the DRC "Source" was found on the Internet. Very nice and cozy place. My daughter's wedding was celebrated. Everyone was satisfied: brides, guests, parents. We rented a large banquet hall, cottages and rooms in large and small hotels with bed and breakfast the next day. The wedding took place at a high level: a beautiful and clean hall, friendly staff.
All the nuances of the preparation and holding of the holiday were discussed in advance by the administrator Oleya. She is a true expert in her field, thanks to which all current issues were resolved quickly and without problems.
Special thanks to the chefs and waiters: the dishes matched the menu and were very tasty, everything was served and cleaned on time.
Hotel rooms are clean, modern, with new furniture.
There were no problems with the final calculation either - everything was as agreed, nothing extra was included in the bill.
And of the cons:
- at the end of the banquet in the hall it became quite cool, the heat gun did not help;
- in almost all hotel rooms showers leaked, the sanitary condition of plumbing is poor, soap from the bath set is practically not washed (it is better to shave your hygiene products);
- it was cold in the hotel rooms, although there were convectors and air conditioners for heating;
- in the VIP-room for the newlyweds it was very cold: the convectors were out of order (one of them was quickly replaced), the air conditioner could not cope with heating;
Despite the disadvantages - the overall impression is very good! ! ! ! ! I RECOMMEND! ! ! ! !
аватар Nedashkovska1
We celebrated the wedding! The place is just wonderful! Lake, forest, field… mmmm… atmosphere. The complex itself is excellent, the rooms are clean. Towels, slippers, comfortable beds. Delicious food, good service. There is a person who overshadowed our happiest day in life: the administrator Olya. We didn’t have stewards, and I did all the decor myself, absolutely nothing from help. … More ▾ We celebrated the wedding! The place is just wonderful! Lake, forest, field… mmmm… atmosphere. The complex itself is excellent, the rooms are clean. Towels, slippers, comfortable beds. Delicious food, good service. There is a person who overshadowed our happiest day in life: the administrator Olya. We didn’t have stewards, and I did all the decor myself, absolutely nothing from help. All she did was only increase our account every day. We agreed that there would be large round tables, and the day before the wedding, when it was already necessary to arrange bouquets for the tables, it turned out that there would be small ones... no one warned and did not lead with an ear. On the eve of the wedding, I spent the night in a hotel, booked a room for 350 UAH, in advance, a few weeks in advance ! ! (please note that she wrote everything down with us! ), And when my husband went for the key, the rooms turned out to be sold out and we were left with a room for 450 . . Further, the morning before the ceremony, I’m standing in a wedding dress, my husband puts an arch on the pontoon in front of the lake, she comes up to me and says: “A place on the pantone costs 400 UAH! ” Further, we celebrated the second day there, and the parents bought more food and put it in refrigerators in the large hall, where they celebrated. Olya asked why so many, we explained to her that it was on the second day. We bought 3 kilos of red fish, the same amount of ham, 8 kilos of grapes, 2.5 kilos of cheese and a lot of vegetables....The tables are small, round, they were completely filled with food, the dishes stood in 2 tiers, the table did not have time to eat, changed dishes and carried away. We were told that everything that remains, we pack, and we are warmed up on the second day... so they did, but there was not even half of everything. Thank God that they themselves marinated a large amount of meat and fish, so there would not be anything to eat ! ! When the mother-in-law went into the kitchen at the end of the first day (when the guests were about to leave! ) To see what was left, she was shocked that the refrigerators were already empty. In the center of the kitchen stood three aunts of the cook, leaning on the tables. When asked where all the food was on the second day, they answered: “Everything, everything, nothing, everyone ate, everyone ate everything that was on the tables !! ” and waved their hands away from her. CAKE!! ! I ate a piece of cake when I was feeding my husband, and they put a piece on each table, the guests were tired and didn’t eat it anymore, they also thought that they would pack it... but in the end we never saw it . . I was very upset, I chose the cake for a very long time, and it was very tasty. .
In short, the food was very tasty, the service was good, but we warmed up remarkably, which left a very unpleasant imprint on this day. Bon appetit to everyone who welded, the main thing is not to choke !!!!! !


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Ресторанно-гостиничный комплекс расположен далеко от дорог в тихом уголке на берегу озера.

Description of the beach Отдельно отгороженный пляж с шезлонгами и зонтиками, морским песком.
  • private beach
  • sand beach
  • sun loungers
  • umbrellas
In a hotel

Ресторан с двумя залами: етно-зал на 15 и основной зал на 45 человек, также закрытая и утепленная терраса под стеклом с видом на озеро на 60 посадочных мест, конференц-зал, банкет-холл.

  • restaurant
  • conference hall/banquet hall
For kids
  • playground
Entertainment and sports Баня, комнаты для отдыха, беседки, мангал; спортивные площадки: для игры в большой теннис, для игры в волейбол; детская площадка рядом с беседками возле озера на пирсе; бильярд, катамаран и лодка на прокат.
  • sauna/bath/hammam
  • billiards
  • tennis court
  • volleyball
Description of rooms

Гостинница (17 номеров): Стандарт(10 шт), Полу-люкс (4 шт), Люкс (2 шт), VIP (1 шт).

Коттеджи: Стандарт (5 шт); Коттедж Семейный (1 шт).

Комнаты отдыха (7 номеров): Эконом (4 шт); VIP (2 шт); VIPсемейный (1 шт).

In the rooms

Спутниковое телевидение, горячая вода, душевая кабина, кондиционер, двуспальная кровать, балкон с видом на озеро.

The address Киевская обл., Васильковский р-н, с. Малая Бугаевка, ул. Малёвныча 54
Phones: +38 050 190 22 32, +38 093 253 90 96
Website: Dzherelo
FAQ
Какой пляж у отеля?
У отеля собственный песчаный пляж. На пляже есть шезлонги (платно), зонтики (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам. . Вы можете прекрасно провести время за игрой в бильярд, теннис, волейбол.
Какие возможности для детей есть в отеле?
Отель располагает детской площадкой с горкой и качелями.