Very nice hotel! 1. Great staff, skilled, responsive, attentive and very polite and sincere! 2. Great food, I have two children, so I want to say that it is comfortable, on request, the kitchen prepares what the children eat 3. Cleaning every day 4. The procedures are very good and the staff is great. but when they arrived, they were disappointed and quickly looked for another, accidentally found it on the Internet and are very pleased that they came here, I recommend it to everyone!! ! The location is excellent, leaving the hotel you find yourself in the park! And if we ever go to Truskavets, then only here!! !.
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Very nice hotel! 1. Great staff, skilled, responsive, attentive and very polite and sincere! 2. Great food, I have two children, so I want to say that it is comfortable, on request, the kitchen prepares what the children eat 3. Cleaning every day 4. The procedures are very good and the staff is great. but when they arrived, they were disappointed and quickly looked for another, accidentally found it on the Internet and are very pleased that they came here, I recommend it to everyone!! ! The location is excellent, leaving the hotel you find yourself in the park! And if we ever go to Truskavets, then only here!! !
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Rested in this private sanatorium "Victor" 4 * for the first time. Unfortunately, I can't write anything good except the friendly staff in the food block. Administrators have a boorish attitude towards vacationers. The sanatorium has several floors - no elevator, or at least a lift. Soundproofing between rooms and corridors is almost zero.
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Rested in this private sanatorium "Victor" 4 * for the first time. Unfortunately, I can't write anything good except the friendly staff in the food block. Administrators have a boorish attitude towards vacationers. The sanatorium has several floors - no elevator, or at least a lift. Soundproofing between rooms and corridors is almost zero. Elderly people who can barely move are accommodated on the 4th floor. The rooms are cleaned rarely and not well. The sanatorium provides some medical services, physiotherapy and water treatments, be prepared for the fact that you will switch some devices yourself. The spa center is a pool measuring 4 * 10 meters and a Finnish sauna for 4 people. Question to the administrators - what can be done there for two hours a day, which are assigned to luxury rooms and included in the cost of living? Food buffet is just one name. Man has no choice.
People who eat fish and seafood - they have nothing to eat there. in 12 days the fish is cooked only once and then overcooked.
People who eat fish and seafood - they have nothing to eat there. in 12 days the fish is cooked only once and then overcooked.
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• 19
The hotel is just terrible. !! ! It started with a visit to a therapist, a girl with a constant smile and nothing not understanding, the appointment was made by ourselves...... The procedures are all on low-quality equipment, where you can’t go everywhere savings, the owner is greedy, you can see it....
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The hotel is just terrible. !! ! It started with a visit to a therapist, a girl with a constant smile and nothing not understanding, the appointment was made by ourselves...... The procedures are all on low-quality equipment, where you can’t go everywhere savings, the owner is greedy, you can see it..... and even the staff smiles..... Food is a separate issue, who did not have time for that Hungry....funny and sinful... in general, this is not four stars, but one..... I do not advise anyone, because there is something to compare with !! ! Even for less money. Such greed, despite the fact that people are traveling, I have not seen before !! !
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• 39
We moved in August 2017. Check in was quick. 2 room room neat and clean. The room has 2 TVs, refrigerator, air conditioning. Cleaned every day, bed linen changed frequently. Treatment on "4". The professionalism of the head physician raises a big question. The staff is trying. Food is not dietary. I did not like the fact that the food is not intended for people with digestive problems.
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We moved in August 2017. Check in was quick. 2 room room neat and clean. The room has 2 TVs, refrigerator, air conditioning. Cleaned every day, bed linen changed frequently. Treatment on "4". The professionalism of the head physician raises a big question. The staff is trying. Food is not dietary. I did not like the fact that the food is not intended for people with digestive problems. I liked the attitude of the staff up to the director. Thanks for your help and responsiveness. But next time I will choose a sanatorium with a dietary table.
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• 11
The hotel is not bad, clean, but they clean the rooms, one might say, reluctantly, sometimes you can walk all the first half of the day, but they didn’t look into the room. As soon as you decide to rest, it becomes necessary to clean up. But it can be experienced. As for the dining room, with the so-called "buffet", this is a parody.
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The hotel is not bad, clean, but they clean the rooms, one might say, reluctantly, sometimes you can walk all the first half of the day, but they didn’t look into the room. As soon as you decide to rest, it becomes necessary to clean up. But it can be experienced.
As for the dining room, with the so-called "buffet", this is a parody. If you go to eat about twenty minutes after its opening - a full guarantee that you will get only scraps of food. In addition, there is a feeling that there are not enough dishes, you are waiting for them to wash, they take out several plates, it may not be enough again. You can not remember about meat, only those who ran in first, pushing the rest away, can eat it. They collect mountains on a plate: one plate for meat, another for salads, a third... and so on. And although there is a fraction of the fact that it will remain on the plate, the main thing is that I managed to take it away from others! In the evening, such a picture is often observed - they stand at a plate with cookies with a package, as soon as they leave it, then all the contents of the plate fall out into the bag and the guest proudly leaves for the room. Conclusion - if there is such a contingent of guests, I think it is more expedient to set the tables with portioned dishes so that there is no temptation to try to eat for four neighbors for one ticket price.
Everything else, including the quality of treatment, can be put up with. When you come here, you prepare yourself, first of all, to receive healing water.
As for the dining room, with the so-called "buffet", this is a parody. If you go to eat about twenty minutes after its opening - a full guarantee that you will get only scraps of food. In addition, there is a feeling that there are not enough dishes, you are waiting for them to wash, they take out several plates, it may not be enough again. You can not remember about meat, only those who ran in first, pushing the rest away, can eat it. They collect mountains on a plate: one plate for meat, another for salads, a third... and so on. And although there is a fraction of the fact that it will remain on the plate, the main thing is that I managed to take it away from others! In the evening, such a picture is often observed - they stand at a plate with cookies with a package, as soon as they leave it, then all the contents of the plate fall out into the bag and the guest proudly leaves for the room. Conclusion - if there is such a contingent of guests, I think it is more expedient to set the tables with portioned dishes so that there is no temptation to try to eat for four neighbors for one ticket price.
Everything else, including the quality of treatment, can be put up with. When you come here, you prepare yourself, first of all, to receive healing water.
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• 12
Number: They lived in a two-room junior suite. Before the trip I read a lot of reviews: complained about the beds, towels, lack of toilet paper. We have not encountered anything like this. The room is clean, the beds are normal, the rooms are cleaned and towels are changed every 2 days. The room fully corresponds to the photo.
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Number:
They lived in a two-room junior suite.
Before the trip I read a lot of reviews: complained about the beds, towels, lack of toilet paper. We have not encountered anything like this. The room is clean, the beds are normal, the rooms are cleaned and towels are changed every 2 days. The room fully corresponds to the photo. There is a TV in each room. In the "living room" - a sofa (very uncomfortable to sit). There is no kettle, decanter and 2 glasses from the dishes. To drink tea in the room, you need to go for boiling water at the reception with your decanter.
Nutrition:
In my opinion, weak.
A wide range of cereals))) and 2 meat dishes, salads: boiled beets, fresh grated carrots, cabbage with traces of cucumbers)), . For breakfast there is also milk porridge, sausage, boiled pieces of sausages. 3 types of soup for lunch. Occasionally there is a olivier and a salad with crab sticks, but they are quickly disassembled.
If you are 15-20 minutes late, you can not catch meat and salads, only porridge remains.
What I didn't like very much: the feeling of lack of food.
Before each meal, people gather in a crowd in front of the dining room door for 5 minutes, and as soon as they let in, everyone pushes each other and snatches meat, etc. People gather mountains of food, which often then remains on plates, and those who approached later, it is no longer enough.
Periodically make additional small portions of meat (but there is no guarantee that there will be enough).
Delicious fresh rolls, cookies, etc.
Drinks include rhubarb compote, jelly, lemonade, tea and coffee.
Basin:
Quite modest in size. It is announced as a pool with sea water, without the use of chlorine.
But the girl from the staff when asked about disinfection said that, in addition to salt, chlorine is added periodically.
It is obviously cleaned very rarely, washing was obviously not heard there, because in the corners of the pool under water you can see huge piles of dirt. Dirt also hangs from the air conditioning grilles.
In addition, the pool is constantly crowded with people, despite the ban on jumping from the side, of course, everyone jumps, and sprays everyone else with water. In general, such a pleasure.
Another interesting point: in the pool you need to sign up for a reception and get a coupon for a certain time. Clarified at the reception - you can go. Went to the room, changed clothes, come for coupons - the pool is busy. It turns out that the director of the sanatorium wanted to swim at this time, and therefore all vacationers in flight.
Another time we signed up at the reception, the administrator said that instead of an hour we have only 40 minutes, because after that there will be a lot of people and there are no places. When we left the pool - it was empty. It turned out that she and her children decided to swim in an empty pool and therefore did not record anyone else. ))))
Procedures:
Inhalation was prescribed. Very embarrassed by the lack of disinfection of the inhaler.
My question about how to sterilize was answered - saline (saline). For me, the inhaler was just washed under the tap. Even if it was then soaked in saline solution, it was still not enough. And when you get treated, you can catch an infectious disease (! )
Internet:
Pleasantly surprised by the stable wi-fi in the room (lived on the 1st floor next to the reception, maybe that's why)
They lived in a two-room junior suite.
Before the trip I read a lot of reviews: complained about the beds, towels, lack of toilet paper. We have not encountered anything like this. The room is clean, the beds are normal, the rooms are cleaned and towels are changed every 2 days. The room fully corresponds to the photo. There is a TV in each room. In the "living room" - a sofa (very uncomfortable to sit). There is no kettle, decanter and 2 glasses from the dishes. To drink tea in the room, you need to go for boiling water at the reception with your decanter.
Nutrition:
In my opinion, weak.
A wide range of cereals))) and 2 meat dishes, salads: boiled beets, fresh grated carrots, cabbage with traces of cucumbers)), . For breakfast there is also milk porridge, sausage, boiled pieces of sausages. 3 types of soup for lunch. Occasionally there is a olivier and a salad with crab sticks, but they are quickly disassembled.
If you are 15-20 minutes late, you can not catch meat and salads, only porridge remains.
What I didn't like very much: the feeling of lack of food.
Before each meal, people gather in a crowd in front of the dining room door for 5 minutes, and as soon as they let in, everyone pushes each other and snatches meat, etc. People gather mountains of food, which often then remains on plates, and those who approached later, it is no longer enough.
Periodically make additional small portions of meat (but there is no guarantee that there will be enough).
Delicious fresh rolls, cookies, etc.
Drinks include rhubarb compote, jelly, lemonade, tea and coffee.
Basin:
Quite modest in size. It is announced as a pool with sea water, without the use of chlorine.
But the girl from the staff when asked about disinfection said that, in addition to salt, chlorine is added periodically.
It is obviously cleaned very rarely, washing was obviously not heard there, because in the corners of the pool under water you can see huge piles of dirt. Dirt also hangs from the air conditioning grilles.
In addition, the pool is constantly crowded with people, despite the ban on jumping from the side, of course, everyone jumps, and sprays everyone else with water. In general, such a pleasure.
Another interesting point: in the pool you need to sign up for a reception and get a coupon for a certain time. Clarified at the reception - you can go. Went to the room, changed clothes, come for coupons - the pool is busy. It turns out that the director of the sanatorium wanted to swim at this time, and therefore all vacationers in flight.
Another time we signed up at the reception, the administrator said that instead of an hour we have only 40 minutes, because after that there will be a lot of people and there are no places. When we left the pool - it was empty. It turned out that she and her children decided to swim in an empty pool and therefore did not record anyone else. ))))
Procedures:
Inhalation was prescribed. Very embarrassed by the lack of disinfection of the inhaler.
My question about how to sterilize was answered - saline (saline). For me, the inhaler was just washed under the tap. Even if it was then soaked in saline solution, it was still not enough. And when you get treated, you can catch an infectious disease (! )
Internet:
Pleasantly surprised by the stable wi-fi in the room (lived on the 1st floor next to the reception, maybe that's why)
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• 18
Hello! I myself am from Poltava! I chose for a long time where to go to rest and heal! Stopped at the bathroom. Victor! I was very surprised that we were met at the railway station. The first who met at the entrance of the sanatorium is the administrator Maria Mikhailovna! Very knowledgeable and helpful manager! Everything was explained and shown! It was my first time at the resort! The resort has already been renovated and everything is just gorgeous! Swedish table! The price of treatment for residents is 30% cheaper than others! I can say from myself that I was satisfied! See them next year too! I recommend!!! !.
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Hello! I myself am from Poltava! I chose for a long time where to go to rest and heal! Stopped at the bathroom. Victor! I was very surprised that we were met at the railway station. The first who met at the entrance of the sanatorium is the administrator Maria Mikhailovna! Very knowledgeable and helpful manager! Everything was explained and shown! It was my first time at the resort! The resort has already been renovated and everything is just gorgeous! Swedish table! The price of treatment for residents is 30% cheaper than others!
I can say from myself that I was satisfied! See them next year too!
I recommend!!! !
I can say from myself that I was satisfied! See them next year too!
I recommend!!! !
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• 5
The site indicates that the sanatorium-resort complex "Victor" has a category of 4 ****. Absolute lie. The usual "accommodation facility", a certificate of categorization hangs in their lobby. Treatment. The attending physician, who was appointed, first of all began to offer dietary supplements "at affordable prices" that will help you "cope with all ailments", which indicates his incompetence and qualifications.
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The site indicates that the sanatorium-resort complex "Victor" has a category of 4 ****. Absolute lie. The usual "accommodation facility", a certificate of categorization hangs in their lobby.
Treatment. The attending physician, who was appointed, first of all began to offer dietary supplements "at affordable prices" that will help you "cope with all ailments", which indicates his incompetence and qualifications. The medical "corps", if it can be called a "corps" at all, is employees in white coats sitting on a bench in the corridor in their free time, not letting go of their phones and vigorously discussing the latest news at the top of their voices. On a day off, when the staff is not particularly supervised, you can smell the fragrant smell of fried potatoes and pickles from the treatment room - a legitimate lunch. The building is being renovated, so builders in dirty clothes walk around it, a couple of times there was a smell of cigarette smoke from the rooms they are repairing.
Number fund. The rooms are clean, cleaning is daily, only shampoo or shower gel had to be begged from the maid, once put on arrival - and that's enough for you. Disposable slippers declared on the website were not available at all. It can be seen that the staff has superficial knowledge about working in a hotel, since again, screams, telephone conversations, in the hotel lobby you can meet a plumber sitting on a sofa, etc. In the corridors of the hotel there are some old beds, carpets in rolls, rags are drying, you constantly shy away from buckets, mops, vacuum cleaners, garbage bags.
Sauna and swimming pool - worthy, included in the price of the room, but the towels were given out torn, it's just-just washed rags (old rags). Apparently, the administration does not know that the pool is visited by the same guests as everywhere else, and linen must match.
Restaurant. The food is normal, the staff is friendly, but here, unfortunately, there was a "fly in the ointment", on the last day the hair refused in the salad.
The hotel is full of tourists from Central Asia and from the countries of the former USSR, in all likelihood, they know little about the service in the hospitality industry, many believe that the relatively low price for accommodation is in line with the level, but this is not so. In any category of accommodation facilities from 1 * to 5 ***** there must be a service and does not mean that if it is cheap, then, accordingly, you will receive "no" services. The hotel administration clearly does not know about this, and if it does, it does not do it.
Treatment. The attending physician, who was appointed, first of all began to offer dietary supplements "at affordable prices" that will help you "cope with all ailments", which indicates his incompetence and qualifications. The medical "corps", if it can be called a "corps" at all, is employees in white coats sitting on a bench in the corridor in their free time, not letting go of their phones and vigorously discussing the latest news at the top of their voices. On a day off, when the staff is not particularly supervised, you can smell the fragrant smell of fried potatoes and pickles from the treatment room - a legitimate lunch. The building is being renovated, so builders in dirty clothes walk around it, a couple of times there was a smell of cigarette smoke from the rooms they are repairing.
Number fund. The rooms are clean, cleaning is daily, only shampoo or shower gel had to be begged from the maid, once put on arrival - and that's enough for you. Disposable slippers declared on the website were not available at all. It can be seen that the staff has superficial knowledge about working in a hotel, since again, screams, telephone conversations, in the hotel lobby you can meet a plumber sitting on a sofa, etc. In the corridors of the hotel there are some old beds, carpets in rolls, rags are drying, you constantly shy away from buckets, mops, vacuum cleaners, garbage bags.
Sauna and swimming pool - worthy, included in the price of the room, but the towels were given out torn, it's just-just washed rags (old rags). Apparently, the administration does not know that the pool is visited by the same guests as everywhere else, and linen must match.
Restaurant. The food is normal, the staff is friendly, but here, unfortunately, there was a "fly in the ointment", on the last day the hair refused in the salad.
The hotel is full of tourists from Central Asia and from the countries of the former USSR, in all likelihood, they know little about the service in the hospitality industry, many believe that the relatively low price for accommodation is in line with the level, but this is not so. In any category of accommodation facilities from 1 * to 5 ***** there must be a service and does not mean that if it is cheap, then, accordingly, you will receive "no" services. The hotel administration clearly does not know about this, and if it does, it does not do it.
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• 9
Hesitated about a private sanatorium. But the prices seduced us. I liked everything very much. We read negative reviews on the Internet, but from our own experience we were convinced that people write a lot. We stayed in the Royal room. At first, the bath by the bed was perceived ambiguously, but my husband and I felt all the advantages of such an arrangement))) Romance is guaranteed.
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Hesitated about a private sanatorium. But the prices seduced us. I liked everything very much. We read negative reviews on the Internet, but from our own experience we were convinced that people write a lot. We stayed in the Royal room. At first, the bath by the bed was perceived ambiguously, but my husband and I felt all the advantages of such an arrangement))) Romance is guaranteed. The food is tasty and sufficient. Lost 3 kg. So it was conceived))) Let's go again. The bathroom is waiting
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• 14
Personally, I liked it. Good single room. Cleanly. Cozy. yes 2 towels. so what . I always bring mine from home. toilet paper was always placed in the bathroom. but I think if I had bought it I would not have gone bankrupt. food is normal. Considering that I was on a diet, everything suited me too. with the procedures it’s really tight, everything is paid, but I went to drink water and go for a walk, have fun.
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Personally, I liked it. Good single room. Cleanly. Cozy. yes 2 towels. so what . I always bring mine from home. toilet paper was always placed in the bathroom. but I think if I had bought it I would not have gone bankrupt. food is normal. Considering that I was on a diet, everything suited me too. with the procedures it’s really tight, everything is paid, but I went to drink water and go for a walk, have fun. tours are great. the company was generally super. in general I'm satisfied. hotel in the center. everything is nearby. the water was always hot. the staff is polite. what else does. and minor inconsistencies are everywhere, even in super hotels. In general, whoever decides to go, go easy. do not worry. from the dishes in the room there are only 2 glasses, and why more? but a vase for flowers was brought on demand. in general, in September I'm going to "Victor" again
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