Хорошие работники, ужасный управляющий мэнэджемент. ТРАТА ВРЕМЕНИ И ДЕНЕГ, Good employees, terrible management. WASTE OF TIME AND MONEY,

Good employees, terrible management.
A WASTE OF TIME AND MONEY, HARASSING, humiliation and humiliation
I apologize if there are grammatical errors, Russian is not my language, but I will try.
Before I get into the facts, I want to thank all the cleaners, canteen workers, security guards, nurses and doctors for their work, caring for people, friendly attitude towards people. Given that they do all this for a microscopic salary, well, just a low bow to them.


Unfortunately, all the efforts of these wonderful people are reduced to zero and even to a negative result by terrible management. The management has absolutely no skills, knowledge in how to run a resort and hotel business, and most importantly, that the management is completely unwilling to learn this or even delve into it. Everything is based on some kind of violence against the individual and the global humiliation of any human dignity. And in case of disobedience or dissent, then immediately to repression. I felt that I was in the 37th year emotionally and also in terms of comfort.
Let's move on to the facts.
LINENS
- change every two weeks
TOWELS
- give two, small and medium, also change every two weeks. Dry your face, ass, legs, arms and body with the same towel. Yes, and on water procedures you will not be given towels, bring the same. Now it will be for procedures.
WASH
- there is nowhere to wash your one magic towel, washing machines are not provided. But they will give you a basin for hand washing, but the powder is yours. There is also nowhere to dry, it is also not provided, hang it in the room and it all dries for days and never dries, because you have to use these towels again.
FOOD
- good and varied products are used, but all this is mixed together like mush for piglets and it also tastes like slop. From the same products you can cook wonderful food and diet, but you have to want to learn this from other peoples who knows how, but the management has no desire to do something.
ENTERTAINMENT
- this is simply not there, you have to go to other hotels. No cafe, no music, nothing
RECEPTION
- absolutely not. A lady sits alone behind the wall, as if punished, looks out the window. She has no phone, no computer, no rights to do anything. A guard sits nearby, but he is useful, he guards and can give advice on various issues.
REGISTRATION

- this is a complete mockery of the person. In my worst nightmare, I could not imagine that such a thing still exists. They are forced to go to different offices, collect some signatures and deliver some papers. And there are important people sitting there and you seem to serve them, as if asking them for mercy, although in fact they should serve you for your money. It's not free, someone pays for everything. So why do you have to pay to be chased from office to office? And then you have to go to the cashier, but do not hope this is the end, no, now you need to spread the papers from the cashier to the offices. And all these bureaucrats work according to their own schedule and you have to spend hours to adjust to their schedule and sit in line to give money. And in the evenings, Saturdays and Sundays, no one works at all. I can’t imagine coming to the hotel, and they have a day off or everyone has already left. Absurd. As it is done in the world, he came in, asked, gave the money and went into the room, and who should carry it and sign the client should not worry.
TREATMENT
- I got the impression that there are more people than medical opportunities and therefore procedures are prescribed every other day, it seems like something is being done. But in fact, it’s all somehow necessary to knock out and almost fight for it, in general, as if in battle and not on vacation. Poor organization of treatment. And don't forget to bring your same dirty towel to the water procedures, they don't give towels there. Yes, and for the foam your glass.
MANAGEMENT
- no one will apologize for the inconvenience caused, but on the contrary, they will begin to humiliate and threaten. Some kind of hopeless humiliation of human dignity in everything, absolutely in everything and for everyone, including vacationers and working staff. Ugly management of the resort, you feel like something between a prison and a concentration camp and not on vacation.
For the fact that I asked for a towel, four people came to my room with an investigation why I needed a towel, why I put dirty towels on the floor (and where to put them? ) for the cleaning lady to take away. They barged in unceremoniously, without permission, without warning, in a boorish way and shook the rights for asking me to change the towel. Conducted a whole investigation of how I use towels. For such behavior, an employee in any country will be immediately fired, and before the evening he will be sued for bullying and rudeness and violation of personal space.