Hotel with terrible service

Written: 10 january 2019
Travel time: 8 — 24 december 2018
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 1.0
Cleanliness: 5.0
Food: 8.0
Amenities: 6.0
The infrastructure of the hotel is not bad. Rooms and furniture are good. Liked the restaurant. But the attitude towards tourists is very disappointing. Settled in room 11 and started refurbishment in the rooms next door. We felt all the delights of the renovation. Knocking, din, the smell of paint, turning off the light. Probably the hotel workers think that the guests did not come to the hotel, but to the construction site. The disadvantages of the hotel include very poor heating and almost no Wi-Fi in the rooms.
Translated automatically from Russian. View original