not the service you wanted

Written: 17 september 2013
Travel time: 1 — 16 august 2013
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 4.0
Amenities: 5.0
Our room was a 2-bed standard, but when we checked in there were no free rooms of this category, and we ended up in a superior room, where we lived safely for a week. Superior from the standard differs by the presence of a shower cabin, new tiles in the bathroom, there is a kettle, a new refrigerator, an ironing board with an iron and a clothes dryer. The standard number of all these benefits of civilization is deprived, but suitable for life. Iron on the floor, ironing board - if you ask well, the refrigerator is old, but working, clothes were dried on ropes left by vacationers. We arrived in the evening a day earlier, there were no other trains. We were charged an additional 50% of the daily cost of the room for the night, this amount does not include food or treatment, only the room to spend the night. If you leave half a day earlier, no one will take this into account. We “agreed” with the waitress in the dining room that we will be fed for 20 UAH, it would be better to go to the city and have dinner in a cafe. But these are all trifles.
The pump-room from the sanatorium is far away, to return uphill on a terrible broken road. I don’t understand at all how people with sore legs, hypertension and other diseases go to the watering hole. We were also lucky that there was no rain in August, otherwise this “road” would have been completely washed away. The site of the sanatorium contains consultations of narrow specialists included in the cost of the tour. But not everything is so simple. In August, many of these specialists were either on vacation or went on vacation. Despite the fact that this is the high season, the influx of people, and, accordingly, the increased price for a ticket! (bought for 100% cost) There were no replacements for absent specialists, and referrals for consultation to another sanatorium or clinic too... “You need to be treated at home, ” this is the phrase spoken by our doctor. (Unfortunately, I don’t remember my full name, but this is a urologist on the 4th floor), - people go to us to drink Naftusya. ”. . .
. . At the very least, I received a referral for a consultation with a gynecologist, a neuropathologist and an ENT specialist. The neuropathologist made a diagnosis from my words, without even asking to undress (problems with the back). I was also in a hurry to go on vacation. If you were able to touch your nose with your finger closed, then you are already practically healthy... The gynecologist put his visa in writing in the resort book that I can take baths, and is not dangerous for others in terms of infections, and was extremely surprised that I would like to see me looked... When I hinted at the possibility of doing an ultrasound in gynecology, they answered me, “Do you need it? ” They say that our apparatus is old, it’s not a gynecologist who looks at it, they don’t give pictures on your hands, what would you like him to see there? Then (a week later), finally, they told me to go up to the 6th floor, perhaps the long-awaited otolaryngologist would see me. There were a lot of people near the indicated office, everyone was sitting at an appointment with a urologist. When I asked the doctor, what about the ENT? I was told that the ENT will be tomorrow. I went to find out from the nurse, why are you chasing me around the offices to no avail? The sister laughed and said: “The doctor is joking! He is an ENT before lunch, and a urologist after lunch! Come tomorrow morning. " I have never seen such a combination of professions. In which area this doctor is a greater specialist, I did not check on myself and refused a consultation. Of the procedures included in the price of the voucher, I was prescribed a massage, hydromassage, physiotherapy and procedures for the intestines. There are no complaints about the girls from the physical laboratory, hard workers! There are a lot of people, but they are always polite and friendly. Special thanks to the siphon flushing nurse, smart girl, as well as the hydromassage nurse, her name is Ruslana (sorry, I don’t know her full name). The cabins in the bathroom are all new, renovated, the baths are also new, BUT they are small, i. e. short. Of course, we are miniature girls, but far from being Chinese. If you lowered your shoulders into the water, then your legs stick out, and if your legs, then your torso is out!! ! There is only one normal deep bath in the sanatorium and, of course, for an additional cost. I went to the “free” massage 2 times, to undress and dress, so that you would be smeared with cream within 5 minutes, I don’t see the point. As a result, I bought a massage for 50 UAH in room 106 and received high-quality treatment. For which thanks to the massage therapist Roman. For an additional cost, I bought radon baths. In the sanatoriums of the CavMinVod, a 200 ml bottle with radon is opened in front of you and poured into a bath, in Moldova, from an already opened bottle with a transparent liquid (forgive my distrust), 20 ml is drawn with a syringe and thoroughly mixed in the bath. There is a difference in concentration!...

. Meals in the sanatorium are ordered, except for Sundays. On Sundays, everything that has not been eaten in a week is displayed in the dining room. If you are going on an excursion and skip meals, then you are not entitled to dry rations... Never order souffles, meatballs and other products made from minced meat or fish, it is not edible. Improved nutrition is characterized by the presence of dried fruits, prunes and more varied pastries. The rest is all from one boiler. Some came to this sanatorium in order to lose weight, we did not have such a problem...
The organization of leisure in the sanatorium is practically absent, dancing and cinema - and those for extra. fee even for their sanatoriums. For 2 weeks of rest there was one concert of Afghan soldiers (also paid) and a lecture “Water in our life”. There is simply no karaoke for older people, no theme nights. In the evening, you can get into the city only by taxi, or risk breaking your legs on potholes and pitch darkness on foot. I liked the spa, clean, beautiful, comfortable!! ! And also VERY, VERY, VERY liked the dance classes with Igor. A lot of positive, energy and skills were received during his lessons. (And completely free). If you do not have the ability, I would advise you to attend these classes just to see how he moves and enjoy just communicating with a witty, funny and interesting person!!!!
Well, something like this... Thank you for reading to the end
Translated automatically from Russian. View original