Service is completely missing

Written: 9 october 2014
Travel time: 12 — 23 may 2014
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 1.0
Cleanliness: 6.0
Food: 2.0
Amenities: 5.0
Very bad Internet. It's like there's no internet at all. Perhaps only not the reception is caught.
Cracks in the ceiling in a large room.
Shower tray cracked. When you stand in the shower tray, the water pours into the slot of the tray. Mold in the shower.
Poor soundproofing of the room. Very audible in the hallway. The security and the girls from the reception go out to smoke at the entrance of the hotel, but all the smell goes into the room.
Rarely bring toilet paper and soap. We asked constantly to bring. Once they answered that they did not bring paper and this instead of going to the store and buying it.
There is no promised underfloor heating.
Shower doors don't hold well. They can fall out.
From the pros.
There is always hot water, good pressure.
Very clean bedding.
Often vacuumed.
Translated automatically from Russian. View original

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