A charming view, as if from a restaurant, only in a few suites and soon the trees will cover it. In the room, everything is standard in terms of furniture, a good mattress, pleasant linen. How can you not make a light near the bed? and the top switch is only near the entrance door, so you go to bed with a flashlight. A picture, or rather a photo of a chandelier in a frame above the bed, is like a smiley nail for your vacation. The best thing in the room was the shower cabin - a real hydrobox, like a spaceship for a child. The floor in the room is old wood, it creaks and vibrates all the time. 2 pieces of soap that were given upon check-in remained the only ones until the end, they used their own, toilet paper was added only when the cleaning sign was posted, and no one even looked into the room. Likewise, the gel in the dispenser completely ran out the evening before departure, and no one thought to refill it.
Calling the reception all the time to ask for something is not why we went there, even with such a price tag...One evening and one morning there was no water at all, that's a general problem, but at the reception they pretended that nothing had happened. It is also an interesting relationship, when at the reception they answered a certain request, come in the morning, then in the morning - come in an hour, and in an hour it is no longer my shift, that is hospitality.
The restaurant generally has its own kitchen. Today you have to mark on a piece of paper what dishes you choose for tomorrow's breakfast, lunch and dinner. There is no checkmark - there is no breakfast, there was a check mark on the dish - they can easily draw it, it's over and that's it...So for breakfast, dozens of plates are brought out, which are piled up on the table 2 floors together. And sometimes they are already waiting for you before you arrive, because we eat in shifts only at our table, so it is often cold. The food is simple dietary.
Delicious cutlets, fish, side dishes, sausage, cheese and vegetables, which are difficult to spoil, but eating everything dry, without sauces, is too dietary. Pancakes are delicious, casseroles too. But when you write cottage cheese, give cottage cheese, not some curd mixture. Free coffee is frankly disgusting, do you drink it yourself? And that for the money is simply tasteless, people came with their own coffee and brewed it in a cup. Food is not prepared here according to the menu.
Those who go for recovery, all procedures are performed by employees with a smile, pleasant communication. Indoor pool 2*5 m - to soak for an hour and then only in the first half of the day, because in the second half of the day they turn on the sauna itself and the recording for the week ahead. Since the weather was not great, we did not try the outdoor pool, but there are only 20 sunbeds around it and there is no more space, so I can assume that visiting it also has nuances from the organization.
The territory of the hotel is unsurpassed, a well-kept park and garden in one, a lake, a children's playground, a sports corner, gazebos, a tennis court in a panoramic location, but with a plastic mosaic covering, on which you can immediately wear tennis shoes! feet began to slide in dry weather. So there it is, but frankly just a warm-up for those who play.
From the pleasant: a wonderful girl in the mini club, a beautiful aquarium, a private pump with mineral water that is replenished three times a day, a library with an interesting set of books for adults and children, a corner for chess as a place of harmony.
Therefore, thank you for such an experience, but the hotel is too specific in format to come here on vacation again.
Wonderful complex "Santa Maria"!
Very tasty cuisine (except thanks to the chef for the dishes, especially the cheese casserole) and service.
And do you know what made a great impression? This is a library! For reading! ! ! ! ! Although the books are not completely new, but in the age of gadgets to pick up a real book! ! ! !!
The menu is very tasty and delicious, good desserts for March 8. Thank you to the reception staff for their hospitality and help in resolving any issue.
Special thanks to the honey part for their attention to customers. Medicine at the highest level. Thank you for following all the quarantine rules-masks, tables in the restaurant at a distance from each other, protective screens at the reception and restaurant, hand sanitizers on site! Congratulations that Ukraine has such a service, service and owners!
We will be happy to return to the hotel "Santa Maria".
Clean +, service +, delicious cuisine +, many treatments, sauna, pool +, well-groomed area for walks and photos +. Cozy, clean, very nice and professional staff. Disadvantage one - rested only a week) did not have time to go on excursions. Skhidnytsia itself is small, clean, with parks for walks, many churches, a beautiful bazaar with European goods.
Pros: The hotel looks like a high level, mirrors, marble, paintings... large rooms and reasonable pricing . . has its own mini pump room and a small medical base . . diet menu . .
Cons: I booked a hotel, they warned and asked very much to settle away from the children, we went specially to sleep and take a break from the bustle of the city...
Aha! How!! ! There are only small children around, running and screaming along the corridor all the time... an eternally crying child, there was no shorter sleep... "thank you" to the administration for the unsuccessful graying . .
the rooms are basically normal, spacious, of the minuses are sockets . . for work I had to sit on the floor, as it doesn’t reach anywhere else . . wi-fi is disgusting...
Medical base: in principle, we are not the first time, and we knew that the old people need to . .
Shower massage is very weak . . light stroking . . no ozone, no sharko, no ultrasound, analyzes from a private local laboratory . . prices invigorate . .
The child was prescribed UHF, his lymphocytes were enlarged, it turned out that it was impossible . . payment only in cash . . uncomfortable . .
Nutrition: for an amateur, of course, you won’t be hungry, you need to change to boiled-steamed, but oh well . . everything is a little worse with a child . . a little tormented, greens, spinach, broccoli twig everywhere and everywhere . . well, there’s no such thing, my child, And we really don't have a choice. . .
Breakfast: if you serve buckwheat with liver and boiled eggs, well, put some vegetables already . . that dry buckwheat did not climb into the throat . .
Cleaning is normal, changed towels and soap accessories . .
The pool is not bad, the child liked it, 2 hours are free, the rest is 250 UAH per hour please. .
I note that in other hotels this function is always free...
Bottom line: would I recommend? I will, but not for everyone . . maybe the elderly and those who just drink water)))
Will I come again? Definitely no)