"Kidalovo", rudeness.

Written: 30 november 2017
Travel time: 20 — 21 october 2017
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 3.0
Amenities: 3.0
In February 2017, we rested at the villa "Leontia". We were satisfied, as the ratio of price and quality of the services provided was adequate. About what they wrote a laudatory review after arriving home. Alexander (the owner of "Leontiya") thanked and invited more.
This time we agreed in advance (215 per room), paid an advance. Prior to arrival in Skhidnytsia, on the initiative of Alexander, they changed rooms, coordinated. We already knew which room was worth what. There are four of us - two families.
And what was our surprise on October 19.2017, when upon arrival we were offered completely different rooms, the quality of which is much lower than agreed (one room is a transition to the kitchen down the street, the other is completely unacceptable). But that is not all. Price - one 250, the other - 280! It got so bad that it was decided to look for another place (which was done in half an hour). True, we stayed overnight in the "Leontia", as we arrived late.

Got out the next morning. On the offer to return the rest of the advance - in response to rudeness. I don’t know about others, but I got the impression that the person (Alexander) is from a hangover. My wife had previously negotiated with him, and for the first time I had a conversation with him. From the first words - he is very unpleasant.
The previous time we had conversations with the sweetest administrator Valya. But she, probably, could not stand it and quit. As of 10/19/2017, Alexander did not have an administrator.
Now it is unlikely that we will ask to settle in "Leontia". And after this review, he himself will not want us. Locals also speak unflatteringly about him. Communicated with those living at that time. One woman said that it was the third time in "Leontia" and each time Alexander "threw" them (price, rooms). Another vacationer said that Alexander did not want to give back the overpaid money (after the vacationer warned that he would take the TV at the end of the term and send it by NOVA POST after receiving the money, he gave the money only then).
In short. The price-quality ratio in "Leontia" is not adequate, the prices are too high. At such prices in Skhidnitsa you can find much better living conditions. I say this with confidence, since we have already rested in Skhidnitsa 8 times and have studied everything well. The rudeness and rudeness of Alexander. Word incontinence. More here and foot. Dissuaded by several families who from our region constantly travel to Skhidnytsia. Good luck everyone.
Translated automatically from Russian. View original