The hotel is not bad, but there are shortcomings

Written: 21 may 2015
Travel time: 22 march — 3 april 2015
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 5.0
Cleanliness: 7.0
Food: 6.0
Amenities: 8.0
It took a long time to choose between the Three Blues and Kievskaya Rus hotels, the KR was chosen, frankly, because of the 45% discount on accommodation. For the money that we paid, in principle, it was not bad, but with nuances. If we went at full price, we would be extremely disappointed.
About the hotel and rooms.
The hotel is small, which is neither its plus nor its minus, it's just worth considering when choosing (both the pump room, the games room, and the SPA are small here). Our room was a two-room suite, some friends had the same one, others had a one-room superior one. The rooms are good, spacious, beautiful, no questions asked. The bathroom has a bath, bidet, hair dryer, etc. The rooms are good, I liked them more than in the Three Blues, although they are not bad there either. The territory of the hotel is small, well-groomed, also without questions. I advise you not to take rooms on the 3rd floor, because there is a children's room, it is extremely small and the children rush along the corridors, knock on the door, shout, in general, interfere with rest.

About the restaurant.
Very nice design, comfortable. All of the pluses. As I already wrote in the comments, there is simply no service there. The guys are polite and seem to try. But we waited almost every day for a dish for 40-50 minutes. They also didn’t always have time to clean the dirty plates, in general, everything in the restaurant is just very bad. We are very undemanding guests, but it was just very annoying. Plus, I have a child on insulin, and we need to start eating at a certain time after the injection, and here we got an interval of more than an hour (which is extremely undesirable for his health, which, in fact, we came to correct). I compare it with "Three Blues" - there the plates were removed immediately, as soon as you finished eating, the dishes were taken out on time. Cleaned well, daily. Bathrobes often have holes in them. And change the laundry, in the "Three Blues" bathrobes and towels are snow-white and whole, but here they are simply washed.
The food is generally good. Some were very tasty, some mediocre. The first one was very tasty, every day. Few fruits (banana/orange once a day). There were practically no juices, as they wrote, dried fruit compote is our everything.
The pump room is small, the water is changed no more than once a day, only a few times they got on the unexhausted one. But we recruited from sources, so it was not critical.
The children's room is very small, there are two girls - Maryana and Vera (the first is normal, no, the second is very sincere, the children did not leave her). Older children are engaged in origami and board games. Ours liked it very much. But for boys it will not be very interesting.
SPA

The pool is small and very nicely decorated. Sauna is good (works only from 16.00 to 21.00). Before the opening of the sauna, there is practically no one in the pool, because. cool and want to warm up first before entering the water. The spa is not cleaned well, I already wrote in the comments (I was especially impressed after the "Three Blues", where the SPA was washed almost every hour). We turned to the administrator, they promised to improve, but the floor was never properly washed. Perhaps we have different ideas about cleanliness, but I think that mold on the floor in the spa should not be. Plus, the floor was constantly wet, you can easily fall, especially for children. But in the end, I realized that these are all our personal problems.
There is also a bar in the hotel (very high prices, much 2 times higher than in the "Three Blues", but in principle, we did not come to the bar), there are almost no people there. Live music and a game of Bingo once a week (free certificates to the medical center are raffled off).
The gym is a separate story. It is located on the 5th floor, the simulators are normal, there is a table tennis table. Only it is extremely inconvenient to use everything, since it is located on the attic floor, in such a way that I (my height is 1.60) had to bend down to pass through the hall. What can we say about the higher guests. A couple of times while playing tennis, I hit my head on the ceiling beam. In general, it's still a pleasure.
For children, free air hockey, table football for free, a cinema hall for a fee (we did not go). In "Three Blues" paid football and hockey, but free cinema.
Bicycles are available for rent, baby carriages, high chairs and cribs are provided free of charge.
I can’t say almost anything about the medical center, except that, in comparison with the Three Blues, it, to put it mildly, was not even close. There are no narrow specialists (a certain number of vacationers should be recruited, then a specialist will arrive). The masseurs are good.
Thai massage could not be tried, because. The massage therapist was on vacation.
Location.
Directly near the hotel there is a spring number 10, it takes about 10 minutes to walk to the forest, through the village. In the forest, we collected water from the 13th source and 1c near the "Three Blues" on the way back. In principle, it is quite convenient. The location is better at "Three Blues" - it is practically near the forest and there are no construction sites around. But it's good here too.

In general, the hotel is not bad and if the administration pays attention to the shortcomings, then you can relax. Just judging by the rating on Turpravda, this is almost the best hotel in Ukraine, which, unfortunately, is not the case. The main complaints are the service in the restaurant and the dirt in the spa, the rest is basically not critical. In general, the impression of the hotel "it has known better times. "
Translated automatically from Russian. View original