Not worth the money. It's time to fix the flaws!!!!

Written: 21 april 2015
Travel time: 13 — 23 april 2015
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 8.0
Cleanliness: 8.0
Food: 4.0
Amenities: 8.0
So in order:
The rooms are normal (standards are better than in 3 sons the same standard)
The medical center is good . . The staff in the medical center is excellent.
The bar and beauty salon are also quite good.
RESTAURANT. THIS IS A SEPARATE TOPIC
As a person with a higher education (restaurant and hotel), I am in shock. The food is not bad in principle, but very often cold (which is quite natural since it is brought in an hour).
The waiters confuse all the dishes. Tell the administration why they need menu leaves for each table? After all, when they take out food, they must see what and to whom they take it out. 3-4 waiters can serve (without straining! ) But for this (well-coordinated work requires an intelligent manager). ends (the merchandiser has a clear problem with mathematics). Not a single request in the restaurant (bring salt, pepper, bread, butter) was fulfilled. Sometimes it seemed to me that I was periodically talking to myself.

About the children's menu. Up to 11 years old, children can order food separately. I didn’t know about this. And of course the restaurant manager didn’t even hint (this trifle also speaks of "professionalism" !!! )
Excuse me, but the hotel costs a lot of money. Do you claim that you are 4 ? hotel. And where is the service? After all, the restaurant is one of the most important places in any hotel. These poor, lost waiters are simply in prostration. You have to monitor your level, because then it is very difficult to prove that you have changed.
Translated automatically from Russian. View original