отель хороший, советую. the hotel is good, I advise.

The hotel was found through a travel agency. Reviews on the Internet, sometimes diametrically contradictory, alerted. But we went. and did not regret.
We lived, as one of the commentators, in room 19. Yes, it is small, but the price of living in it is less, so everything was fine. No protruding wiring and dirt, no fungus and mold in the bathroom, no dust in the room - the room was handed over to us in a clean and tidy condition.
The bed is clean.
The service staff is correct and diligent. The requests were responded to immediately, so I do not understand the comments about inattentive and rude service.
With an Internet without problems - the routers are installed in such a way that it catches everywhere, therefore everything is fine.
The food is good - varied, for seven days the menu has constantly changed and has not been repeated, the price-quality ratio is excellent.
The location of the hotel - it's better not to think of it - you go out the gate - and here it is, Lake Svityaz, for which we came here.
In general, I recommend the base "Phoenix". Thanks to all employees! Greetings from Kharkov!! !