The boarding house has become much worse compared to previous years

Written: 8 july 2020
Travel time: 20 — 29 june 2020
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 5.0
Amenities: 5.0
I have been resting with my family in the boarding house Dorozhnik for the 4th year in a row. Until this year, everything was fine and everything suited us. And Dorozhnik considered the best in Primorsk (well, except perhaps after the Surf, of course).
This year it all started with the fact that I asked the administration of the boarding house about the possibility of bringing a pet (our cat) with me. The girl from the reception was silent for a long time, but then she said that you can come with an animal for an "additional fee" and announced the amount for the cat's accommodation - 300 UAH per day! At first I thought it was a mistake. But it turned out not. Considering that our room cost 780 UAH/day for 3 people, they wanted 300 UAH/day for a cat! When I asked why it was so expensive, the administrator answered me that this is your family member and you need to fork out for him... Naturally, I replied that we did not have the opportunity to pay so much and we had to go to the boarding house without our pet. Although I later read on the official page of the boarding house that you can come to the boarding house with a mini dog. A whole page is written on the site about all the conditions for the dog to live (starting from a personal place, walking and a veterinary passport of the animal), but not a word is indicated that you need to pay for the animal, and the amount that we were voiced!
In general, the first impression, even before arriving at Dorozhnik, we had already been spoiled.

But that was just the beginning, it turned out.
Arriving at the boarding house, we saw innovations - a swimming pool was built on the territory, a cafe was launched at full "power" next to the dining room. And also, to our great regret, our favorite animators Lena and Natasha stopped working in the boarding house. Tatyana worked instead of them. We have a sports family, we love sports very much and always, when we came to Dorozhnik, we went to exercise and water aerobics. But this time we were disappointed with the way Tatyana exercises - it's literally 10 minutes, two stomps and two slams - and that's it....This is not even close to the exercises that Elena and Natasha conducted! In addition, when we asked if there would be water aerobics, the announcement of which proudly hangs on a billboard at the entrance to building 5, Tatyana said that she would. I asked where exactly and at what time it would be, to which I was told what would be in the pool. I also clarified whether I need to buy a subscription to the pool for this, but I was told that no. But when my family and I arrived at the appointed time, we were told that it turns out that first you still need to pay for the entrance to the pool (100 UAH per adult and 50 UAH per child) and only then Tatiana will spend 15 minutes of water aerobics in the pool! That's just funny! Considering that, again, on the official website it is written that daily water aerobics classes are free. Here is such a "problem"))).
By the way, before our arrival, our room was renovated (this is of course a huge plus! ), but the bathroom remained old and, moreover, it stank so much that it was hard to breathe in the room (this was not the case last year) and besides, in In the 7-storey building, our friends also complained about the bathrooms in their rooms.
They also put air conditioning in our room, announced it to us in the form of a BONUS, and the price for the room was not raised, since we made a deposit for the room in advance. But, when we entered the room, we saw two new beds connected together (this is instead of a 2-bed, which the administrator told us about) and the third was a folding bed! Yes, yes, it is a folding bed, which is usually provided here for a fee as an extra bed. Here's a "bonus" for you - they put air conditioning in the room, but one of us had to sleep on a cot)))

Also, our room was hardly cleaned. After 5 days, the maid did not even come to us to at least take out the garbage, I'm not talking about vacuuming! And in past years, the maids were so smart - every day they scrubbed, cleaned, washed, and removed garbage from the rooms. Therefore, such changes were very unusual for us...
I would also like to say a few words about the cafe, which has started working near the dining room, not far from our building 5. Of course, the fact that live music appeared there and it became a lot of fun for vacationers in the cafe itself is a big plus. But, all other vacationers of both building No. 5 and the 7-story building were forced to listen to loud music until twelve - half past one at night, and absolutely no one reacted to all requests to at least reduce the sound. Some vacationers with children repeatedly went to the cafe itself and to the administration of the boarding house, but everyone promised to "sort it out", but did nothing. As a result, someone still could not stand it and called the police - and only after that, as if by magic, the music died down and people were able to sleep.
In general, this year we are disappointed with the boarding house.
I would really like the administration to pay attention to our review and take measures to eliminate these nuances. Since I repeat once again — we always really liked Dorozhnik! And I would like to continue to come here every year with my family and enjoy the rest.
I wish prosperity to the boarding house, and to all vacationers in it - a good rest without any "nuances"! )))
Translated automatically from Russian. View original
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