Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
3.0
Cleanliness:
2.0
Food:
5.0
Amenities:
2.0
FOREWORD: Due to the nature of my activity, I often go abroad. In one "banana" republic I stayed at the MARRIOTT hotel -10 points, everything is ok. A year later I come to the same hotel - and I find out that it no longer belongs to the MARRIOTT system, but belongs already to a local "banana" businessman - a hotel in decline - dirt, rudeness, extortion, bribery - disgusting and everything is bad. Why such a long preface? . THE SAME HAPPENED WITH THE HOTEL "ODESSA" - the former "KEMPINCKY"
1. Disgusting, unfriendly staff. Words Hello, goodbye - not in stock.
2. Rough-looking guards in black baggy suits with huge walkie-talkies at the ready, always standing in the middle of the aisle and not even trying to step aside when you walk with bags - they had to be bypassed. Security communicates with each other on a selective mat, and this is done through a walkie-talkie and amplified by speakers walkie-talkie repeatedly. But it seems to be normal for this hotel.
3. The rooms that keep the elements of the former luxury left from "KEMPINCKY" are hopelessly outdated and require repair, at least cosmetic - scratched and torn in many places peeling wallpaper. Faded, worn, stained with suspicious stains carpet.
4. The shafts of panoramic elevators are dusty, the glass of panoramic elevators is so dirty that they are no longer transparent.
5. Breakfasts are accompanied by loud rock music from the ceiling speakers - the FM station RADIO ROCK is playing - (thanks, at least not CHANSON). Disgusting coffee from a pot with a tap - and this is 4 stars ??? .
6. The main thing is that it is clear that everything was purchased correctly and of high quality - so the correct hotel German dishes could not help but please - but this is the merit of KEMPINSKI - everything else - rough staff and so on - these are miracles of inept, home-grown Ukrainian management.
7. Small, antediluvian CRT TV in the room.
P. S. When handing over the room, the maid rushed into it without letting us out (the impression that she was standing under the door) and began to check the completeness of towels, bathrobes and control panels. .
Already on the way to Kyiv, we discovered that we forgot a rather expensive perfume in the bathroom. No one tried to return it to us - although the receptionists and the maid talked on the phone and the maid could not help but notice our loss.
CONCLUSION: EXPENSIVE, DISGUSTING, SOV-LIKE. "Banana" business in the "banana" republic.
1. Disgusting, unfriendly staff. Words Hello, goodbye - not in stock.
2. Rough-looking guards in black baggy suits with huge walkie-talkies at the ready, always standing in the middle of the aisle and not even trying to step aside when you walk with bags - they had to be bypassed. Security communicates with each other on a selective mat, and this is done through a walkie-talkie and amplified by speakers walkie-talkie repeatedly. But it seems to be normal for this hotel.
3. The rooms that keep the elements of the former luxury left from "KEMPINCKY" are hopelessly outdated and require repair, at least cosmetic - scratched and torn in many places peeling wallpaper. Faded, worn, stained with suspicious stains carpet.
4. The shafts of panoramic elevators are dusty, the glass of panoramic elevators is so dirty that they are no longer transparent.
5. Breakfasts are accompanied by loud rock music from the ceiling speakers - the FM station RADIO ROCK is playing - (thanks, at least not CHANSON). Disgusting coffee from a pot with a tap - and this is 4 stars ??? .
6. The main thing is that it is clear that everything was purchased correctly and of high quality - so the correct hotel German dishes could not help but please - but this is the merit of KEMPINSKI - everything else - rough staff and so on - these are miracles of inept, home-grown Ukrainian management.
7. Small, antediluvian CRT TV in the room.
P. S. When handing over the room, the maid rushed into it without letting us out (the impression that she was standing under the door) and began to check the completeness of towels, bathrobes and control panels. .
Already on the way to Kyiv, we discovered that we forgot a rather expensive perfume in the bathroom. No one tried to return it to us - although the receptionists and the maid talked on the phone and the maid could not help but notice our loss.
CONCLUSION: EXPENSIVE, DISGUSTING, SOV-LIKE. "Banana" business in the "banana" republic.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Excellent hotel! Great location!
- great hospitality attitude
- HORRORS OF UKRAINIAN MANAGEMENT
- Conference
- Hotel of uniformly high standard
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