A SHAME FOR A FOUR STAR

Written: 21 august 2015
Travel time: 17 — 19 august 2015
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 2.0
Cleanliness: 1.0
Food: 8.0
Amenities: 5.0
The hotel was chosen for a promotion so that my husband and I could breathe the sea air on the coast for the lungs, STANDARD room, double. The declared photos on the Pokupon website according to the standard number are completely untrue: there were no declared 16 meters in the room, there is a small room of 8-10 meters, a very narrow passage in the form of a corridor to the door. And a completely creepy bathroom, where black fungus grows on the tiles. The room is for 2 people, however, only one chair is included in the package of the room, and at the reception desk they refused to give us a second chair, explaining that it was not included in the package. It turned out strange: either I or my husband had to sit at the table in turn, in a 4-star hotel?
The linen was changed every day, they brought bathrobes that were completely impossible to wear: neither I nor my husband fit in them, they were so small, designed for girls of 42 sizes. When asked to notice the bathrobes, we were told that it was too late: the maid had gone home!! ! And it doesn’t matter that it got very cold that day, that we were cold and there was nothing to wear after a shower. And at the end of our departure, our room was blocked, we came from the sea at 11:20 and could not get into the room, because it was blocked due to check-out at 12-00 check-out time!!!!!!
To be honest, we often rest in Odessa and have been in different hotels, we especially liked the attitude at the Esperanto Hotel, in Arcadia Plaza, the Gagarin Hotel. But I don’t understand such a strange behavior of the employees of the Morskoy Hotel . . I just wanted to be closer to the sea, breathe the air. By the way, there is no protected territory of the hotel, security forbids opening windows, and you are forced to breathe only air-conditioning.

The only thing I liked about the hotel was the attitude of the restaurant to the guests. Everything is cooked so delicious, I would say that with love for us. THANK YOU SO MUCH TO THESE PEOPLE!
Translated automatically from Russian. View original