Cons - the room is very small, even for the standard, there was no kettle.
The breakfasts are modest, but you could eat enough, you need to buy natural coffee, the most interesting thing is where to eat next? have lunch / dinner? in their restaurant the prices are exorbitant, for example, for 300 grams of fruit we paid 500 UAH - this is a scam! There is no alternative where to go to eat, since there is a closed ter-I, on which there can be 3 more restaurants of similar prices.
In general, if you want to go, then you will have to go on a diet, or throw away so much money on food that you could spend on a good all-inclusive abroad))
The rooms are smelly! Even an open window doesn't help! The staff knows that they have problems with the sewerage and shrug! The stench of urine and feces! Of course, we hardly stayed for a few hours, but we realized that we could not stand it and left for another hotel!
And the sea is very far away! Steep steps to the sea, which take 20 minutes to walk!! ! And they talked for 3 minutes!! ! The owner of the hotel Karina is a liar!! ! You take that kind of money, but the service is 0!! ! I do not recommend to anyone!
We arrived 10 minutes early, the tables were standing upright and were not covered. Only 1 table was occupied in the hall. There are three waiters. We stood and waited for the tables to be moved and set. But these are small things compared to the attitude of the kitchen.
The kitchen brazenly weighs, portions are several times smaller than those stated in the menu. A lot of food was ordered. Doubts about the weight arose immediately, but until the last moment we did not want to spoil our festive mood, but when the last side dishes were brought out, 2 times less in weight than stated on the menu, we could not restrain ourselves. At the request to bring the scales, the waiter disappeared without an answer for 15 minutes. We asked other waiters to call ours - in response, they ignored us and buried themselves again in the phones, sitting under the wall. The outrage knew no bounds. Everything is already cold. Our waiter returned with an extra side dish and said that the kitchen just made a mistake! Moreover, the drinks were served in broken dishes (decanters and glasses). With such a level of prices - such a disrespectful attitude towards guests - is unacceptable! In a word - a complete disappointment and ruined evening! I do not recommend this place to people who appreciate the service - you will not get pleasure from rest in Kolyada!
Everything is respectable, barriers, security, walkie-talkies, etc.
We lived in Kolyada itself, they also have a Lux Hotel and First Line of the Sea. With the settlement and the number everything is ok. The parking lot is small, but you can always find a spot. The territory is not big, neat. To go down to the beach just a few minutes on the stairs, a little annoying climb. There were no sun loungers and umbrellas on the beach, but the sand is so clean and pleasant that a sun lounger was not needed. The water in the sea is amazing, very clean, gorgeous bottom. The hotel website states that they have their own beach with sun loungers. As it were, yes, but you need to understand that these are several sun loungers on a concrete shore opposite the First Line of the Sea building.
The saddest thing begins in the restaurant of the hotel and restaurant complex Kolyada.
The menu says in black and white Lemonade 1 liter - 60 UAH. The bill scored - two bottles of Morshynska, lemon fresh, mint, cost -138 UAH.
What is in the account? We are told - it's lemonade. All 8 people present at the table are surprised, accustomed to the accurate service of the city of Kyiv and many cities and countries of the world. Slowly we begin to see clearly and ask to invite the administrator. The admin is in no hurry, why hurry then. I ask what is this? The answer is, we have so much lemonade. Let's skip the question of how 1 liter of lemonade can cost 138 UAH, this is their business, their restaurant and their pricing policy. But why is the menu 60 UAH? The admin is silent, mumbles and again notifies that they have a price of 138 UAH for lemonade, it stands on its own. I say, you are obliged to sell us at the price indicated in your menu (elementary consumer rights). The manager obviously has no idea what I'm talking about. As a result, she leaves with the account and disappears, she manages to find her a little later, she again declares that everything has been broken through the program and she cannot cancel. An explosion of the brain, we pay the bill and deduct the amount that some kind of horseradish sticked to us on the bill. Prindent number 2 at the same lunch, on the menu a burger with veal and potatoes at a price of 80 UAH. Yes, indeed, a burger can cost 80 UAH and it can cost an order of magnitude more, but it must match. We order, they bring a burger the size of a cigarette pack. But, where is the potato, which is again declared on the menu? And she is not. The question is, where are the potatoes? The answer is, we no longer include potatoes in this dish. What then is written on the menu with potatoes and why we were not warned before ordering - rhetorical questions. Well, let's go through the service - breakfast is included. I am sure that the owners of the complex have been to different hotels in different countries of the world. And I would be interested to hear their opinion about the "breakfast included in Kolyada" service. Buffet that is always half empty and not replenished. Despite the fact that it does not depend on whether you came for breakfast at 8.00 or at 10.30. But the high level is when a man takes three pancakes on the buffet, and the waitress tells him, NOT ALLOWED. How can it not be on the buffet, is this the first question? And the second question, what kind of answer is the soviet type boarding house? I heard the same answer about cappuccino for breakfast - NOT ALLOWED. Dear, Not “NOT ALLOWED”, but for breakfast we have a choice of espresso and americano, for example, can you answer like this? Although, this is also more of a rhetorical question.
I don't know what it is, stupidity, stupidity or a thoughtful move. But personally, my opinion is that the owners saved on staff.
Pros: location, tranquility, sea
Of the minuses: several restaurants throughout the village, also with shops and stalls. Juice can be bought for 80 UAH, mineral water for 30-40. There are no alternatives. Personally, we went every day to Odessa, lemonade for 138 UAH per liter, which is expensive for us considering the service and location. With such a price, it should be a restaurant, not a cafe Kolyada, who imagined that they work in the V? P segment.
CONCLUSION: if you do not use the services of the complex, then the place is excellent.