Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
4.0
Cleanliness:
4.0
Amenities:
4.0
We stayed in Klumba on Osipova a couple of times, so we decided to take advantage of the promotional offer of Klumba on Malaya Arnautskaya Street and settled for three days. The difference is simply striking. I wrote in this thread an enthusiastic review of the Flowerbed on Osipova, I have to write - how uncomfortable it is in the new hotel on Malaya Arnautskaya.
We immediately understood that it was much further from the center and were ready to put up with it) But if we walked from Osipov to the center on foot, then we have to go here.
Just entering the room, the administrator turned on the light and something buzzed strongly throughout the room)) "The device will now heat up and the sound will disappear. " Not true, it just got a little quieter. The light had to be turned off. It was evident that the administrator often utters this phrase. Why not fix it?
In 2 rooms (both superior standard), which we occupied, there were no promised bathrobes, and only one had slippers. After contacting the reception on this issue, they still brought bathrobes to one room, they didn’t wait for slippers) It doesn’t matter, we thought))
The maid does a bad job. The shelf in the shower stall was rusty and dirty! All our personal belongings lying there were left in some kind of rusty slime. The toilet paper roll was alone and started. The shower is barely running water. Plumbing is frankly the cheapest. The shower head hangs so high that I, with my height (1.63 m), could hardly adjust it (the shower does not move in height). I did not want to ask at the reception for every little thing : (
Then we realized that all this is the little things of life in comparison with the fact that the hotel is completely lacking soundproofing. Believe me, I know the difference - between "good audibility" and "perfect audibility"))
Our friends lived under us and said that absolutely everything was heard, every step, we also heard our neighbors behind the wall, in detail! When walking, the floor backlashes so much that the cabinet doors were knocking against each other all the time. Our friends from below heard the same. . . Of course, it all fetters when you realize that any of your breath is heard. Friends in colors listened to the night of love of the neighbors on the side, that they themselves almost lit a cigarette : ))) (sorry, it's true)
The windows in the rooms (and some entrance doors) overlook the courtyard, the common balcony, that is, the curtains are almost always closed for everyone...
Although the towels, the bed is all white. This is a plus.
Twice we asked the administrator to call us a taxi. At the same time, the first trip cost 22 UAH, the second - 60 UAH. We went to the same address. The driver, who was paid 60 UAH, said that the hotel included 25 UAH in the price for calling a taxi. The price list doesn't say anything about it. The service is indicated, but without the price.
Well, the most unpleasant thing was that we were asked to wait until the maid checks the room. Is everything whole and in place. In Klumba on Osipova, I don’t remember this, not even once. And I will never understand why. Upon check-in, we leave passport data. Is it even necessary to carry out this Soviet humiliating procedure for the client?!
Summary:
The hotel is a total disappointment (for us). Fortunately, we only spent the night there, and spent time in the beautiful city of Odessa. But we will not return any more, no matter what price they offer!
We immediately understood that it was much further from the center and were ready to put up with it) But if we walked from Osipov to the center on foot, then we have to go here.
Just entering the room, the administrator turned on the light and something buzzed strongly throughout the room)) "The device will now heat up and the sound will disappear. " Not true, it just got a little quieter. The light had to be turned off. It was evident that the administrator often utters this phrase. Why not fix it?
In 2 rooms (both superior standard), which we occupied, there were no promised bathrobes, and only one had slippers. After contacting the reception on this issue, they still brought bathrobes to one room, they didn’t wait for slippers) It doesn’t matter, we thought))
The maid does a bad job. The shelf in the shower stall was rusty and dirty! All our personal belongings lying there were left in some kind of rusty slime. The toilet paper roll was alone and started. The shower is barely running water. Plumbing is frankly the cheapest. The shower head hangs so high that I, with my height (1.63 m), could hardly adjust it (the shower does not move in height). I did not want to ask at the reception for every little thing : (
Then we realized that all this is the little things of life in comparison with the fact that the hotel is completely lacking soundproofing. Believe me, I know the difference - between "good audibility" and "perfect audibility"))
Our friends lived under us and said that absolutely everything was heard, every step, we also heard our neighbors behind the wall, in detail! When walking, the floor backlashes so much that the cabinet doors were knocking against each other all the time. Our friends from below heard the same. . . Of course, it all fetters when you realize that any of your breath is heard. Friends in colors listened to the night of love of the neighbors on the side, that they themselves almost lit a cigarette : ))) (sorry, it's true)
The windows in the rooms (and some entrance doors) overlook the courtyard, the common balcony, that is, the curtains are almost always closed for everyone...
Although the towels, the bed is all white. This is a plus.
Twice we asked the administrator to call us a taxi. At the same time, the first trip cost 22 UAH, the second - 60 UAH. We went to the same address. The driver, who was paid 60 UAH, said that the hotel included 25 UAH in the price for calling a taxi. The price list doesn't say anything about it. The service is indicated, but without the price.
Well, the most unpleasant thing was that we were asked to wait until the maid checks the room. Is everything whole and in place. In Klumba on Osipova, I don’t remember this, not even once. And I will never understand why. Upon check-in, we leave passport data. Is it even necessary to carry out this Soviet humiliating procedure for the client?!
Summary:
The hotel is a total disappointment (for us). Fortunately, we only spent the night there, and spent time in the beautiful city of Odessa. But we will not return any more, no matter what price they offer!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Who cares, but we liked it.
- Good hotel, I liked everything
- smiled
- A flower bed on Malaya Arnautskaya is the exact opposite!
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