убогий сервис poor service

rested with my family in August 2012 (2 adults + 2 children) in "Villa Madrid" (Ochakov), booked a 4-bed cottage (luxury) I'll start with "+": the territory is well-groomed (semi-green - green on the facade photos on the site), in some places there are paving slabs, but not everywhere, there is a small pool (clean), a panoramic panoramic view of the sea, all the pluses are over. Now "-": the cottages are not cleaned at all during the rest, the administrator (Aleksey) says that this is not included in the price (they offered to take a broom and sweep yourself), a towel is issued 2 pcs per room, despite the fact that there were four of us. to our question how to wipe four with two towels, Alexey says that 2 pieces are supposed to be per room. the weather was cold for a couple of days, I asked for a blanket for the child (there weren’t any in the room), Alexey said that there weren’t any extra ones, and as soon as someone left the client, then he would give us. parking for customers is paid, although the site says in black and white that the car park is free for customers. most likely this is due to the lack of any competition, in general, service and maintenance on "2". for 500 hryvnia per day per room, I think the service should be at the proper level (I no longer compare prices in Crimea. We ate mainly in the city (Bistro Cafe), on average, it took about 120 - 150 gr for lunch for 4 , there is also a cafe on the territory of the hotel, but the prices for dishes do not quite correspond to the quality of cooking. But in general it’s not bad, as I visited the USSR again, the prices are small for food, the sea is clean, there are few vacationers.