Bad hotel

Written: 21 june 2018
Travel time: 19 — 20 june 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
From the 19th -20th we booked a room at the Santa Hotel, having arrived there we stayed there for less than a day, by all the vaunted "SANTE"
1 The beach is dirty, to get to it you have to go to other bases and wait for someone to open the gate.
2 Prices are very high
3 The sanitary condition of the hotel "Santa" is DISGUSTING!! ! the doors in the white bedroom are "ZAMURZANE !!! , NASHIKOV climb on the bed, the sleeping mattresses are all stained, there is dust on 5 fingers everywhere, the cobwebs have enveloped all the vaunted service and have formed a feeling that there has not been removed since the founding of Ochakov! the locks in the bathroom are broken, the shower cubicle is dirty, the refrigerator is 100 years old and falls by itself, the administration staff of this "hotel" is seemingly polite but absolutely indifferent to visitors !! ! starting from the Administrator Xenia ending with the general director! It is IMPOSSIBLE to pay in front of them in any case !!!

My husband’s kidneys were seized at night, they rushed to look for at least someone to call the doctors, 1:30 at night until 4:30 in the morning they couldn’t find more than one worker, they found a cleaner in the morning, they asked where all your administration was, to which we were told that they were SLEEPING , approached the administrators and KNOCKED, CALLED - got through to which the administrator Xenia answered us, we can’t help you, leave and solve your own questions and we won’t give you money for the day that we didn’t get ! ! So where is your vaunted serfis ? ? ? homeless people and former convicts took the place of workers, you pass by and it’s scary to look at them, in a word, insomniac looking for an excuse for "staff" including homeowners !!! ! Before you go to this pseudo "resort" think well !!! ! THESE OFFERERS! !! !
Translated automatically from Russian. View original