Санаторий Моршинский - полный отстой Sanatorium Morshinsky - sucks

Dear colleagues, we want to warn you about the sanatorium "Morshinsky" - it sucks. We purchased a ticket for cash at full price to a junior suite. We come to the canteen for lunch, and they tell us "There are no places, come on the second shift. " Well, after the bulk of the people ate, you know what they fed us, besides, cold. Although, as it turned out later, they have a separate room for those who purchase vouchers for deluxe and semi-lux rooms. But they didn’t tell us this, apparently because we didn’t give anything to the administrator when we issued the ticket. Naively believing that having paid 12.000 UAH in cash. for two, and so they supported the sanatorium enough. But the poor dining room is not the only problem. The sanatorium has its own medical base, but the equipment was installed back in the days of the Soviets. Union, i. e. 20 years ago. You can imagine what state it's in. The enamel at the baths for mineral water is corroded, the condition is like sandpaper - i. e. they cannot be washed effectively, therefore, any skin infection can be picked up. The amount of ropy (concentrate of mineral water) is poured only 2 liters per whole bath (150 liters). The procedure time was reduced from 20 minutes. up to 10 min. Somehow I caught a cold, stuffy nose. I went for heating with quartz, and the tip of the tube is melted so that the rays go to the face instead of the nose. I ask "Is it really impossible to replace the tip? " and they just goggle their eyes and do nothing. I went to the head nurse and told her about it. She did not believe that this was so and went with me to the office - she was convinced. She promised to fix it, but neither the next day nor the next - no one fixed anything. And in general, colleagues, keep in mind that all more or less useful procedures such as: dry massage, underwater shower-massage, etc. not included in the price of the tickets and must be paid additionally in cash !! ! Well, keep in mind that this sanatorium is still a state-owned enterprise, and therefore they didn’t care about any complaints and don’t try to improve the service. The only way we can express our disagreement with such disrespect for us is not to purchase tickets to the Morshinsky sanatorium. Moreover, in Morshyn there is a huge selection of sanatoriums, boarding houses and hotels, in which they try to provide the best service and at more attractive prices. I will not specifically indicate the name, but this season my wife and I settled in a good hotel with meals, and we purchase only those procedures that we ourselves want. And this is a better option than a sanatorium. I wish you all a good and relaxing holiday.
Alexander.