Complete mess

Written: 11 september 2011
Travel time: 1 — 11 september 2011
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
We were going to go to "Mirgorod" for treatment. Got a vacation. Booked two rooms in June. In July and August they called FOUR times and wanted to pay for the rooms. They confirmed their presence to us and did not take money. And a week before arrival, they called and it turned out there were NO rooms! They offered other cheaper ones and they did not fit us. They ruined our treatment. Complete negligence and irresponsibility. Nobody is responsible for anything. My friends on September 9 came to the suite, but there were no rooms! They offered a replacement room without repair. And when they called on September 5, they said: "Come. " They quarreled and left. This is the sanatorium.
Translated automatically from Russian. View original
Comments (2) leave a comment
аватар _586503
_586503

Everything is exactly as described above, I ordered a suite for a month and a half for September, as expected I called back in 5 days they said come, it turned out that I didn’t have my number, they offered an economy with dumped Soviet plumbing for 938 UAH, now I’m in it, a ticket until October 6, the food is tin just tin, they save on everything, but the finish is when the administration tried to take the remote control from the air conditioner so that I would not use it for heating, despite the fact that the night temperature had dropped to almost 0 degrees for the last 3 days, the remote control did not give up, I carry it with me, I heard that many remotes were taken away while they were not in the room, it’s just hard to say otherwise, but thanks for the science, now I’ll know, or pay with the requirement to name the room number (I advise you to record the conversation, this will help prove to them that there was an agreement, demand name and surname of the operator who accepted the order) but the doctors are not bad, on a five-point basis for a solid 4

Fri, 28 Sep 2018, 12:46
аватар _586503
_586503

Everything is exactly as described above, I ordered a suite for a month and a half for September, as it should be, I called back in 5 days and they said come, it turned out that I didn’t have my number, they offered an economy with dumped Soviet plumbing for 938 UAH, now I’m in it, a ticket until October 6, tin food is just tin, they save on everything, but the finish is when the administration tried to take the remote control from the air conditioner so that I would not use it for heating, despite the fact that the night temperature had dropped to almost 0 degrees for the last 3 days, the remote control did not give up, I carry it with me, I heard that many remotes were taken away while they were not in the room, it’s just hard to say otherwise, but thanks for the science, now I’ll know, or pay with the requirement to name the room number (I advise you to record the conversation, this will help prove to them that there was an agreement, demand name and surname of the operator who accepted the order) but the doctors are not bad, on a five-point basis for a solid 4

Fri, 28 Sep 2018, 15:46
аватар