Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
6.0
Cleanliness:
8.0
Food:
6.0
Amenities:
6.0
The hotel is very nice, the rooms are beautiful.
Service, unfortunately, it was not possible to evaluate, because. We only lived there for a day.
The administration is arrogant, irresponsible ladies!!!
We booked a room for two days by phone, we confirmed the reservation.
We arrived, we settled in. They wanted to pay for two days of accommodation, but the administrator refused to take money for the next day, like they don’t calculate like that...
The next day, at about 11:00, the administrator called and said that we would have to vacate the room, because. it has already been booked by foreign guests and they have previously paid for accommodation by b / n.
They also turned it out so that we were lucky that the administrator of the new shift noticed that our room was booked from 01/06/12 and warned us, otherwise if guests arrived, it is not known how everything would turn out.
There was no limit to my anger, it would seem that Lviv is almost Europe, and it was Christmas!!!
And they evicted not only us, but two more rooms of the guys who stopped by the previous day.
Very cool guys, keep working on b / n !!! !
Service, unfortunately, it was not possible to evaluate, because. We only lived there for a day.
The administration is arrogant, irresponsible ladies!!!
We booked a room for two days by phone, we confirmed the reservation.
We arrived, we settled in. They wanted to pay for two days of accommodation, but the administrator refused to take money for the next day, like they don’t calculate like that...
The next day, at about 11:00, the administrator called and said that we would have to vacate the room, because. it has already been booked by foreign guests and they have previously paid for accommodation by b / n.
They also turned it out so that we were lucky that the administrator of the new shift noticed that our room was booked from 01/06/12 and warned us, otherwise if guests arrived, it is not known how everything would turn out.
There was no limit to my anger, it would seem that Lviv is almost Europe, and it was Christmas!!!
And they evicted not only us, but two more rooms of the guys who stopped by the previous day.
Very cool guys, keep working on b / n !!! !
Translated automatically from Russian. View original
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