Horror!

Written: 15 december 2023
Travel time: 15 december 2023
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
In short, I DO NOT RECOMMEND!!!
Especially for those who plan to move in early.
The situation is as follows: when booking a room, it was emphasized several times that the guest arrives by train at 6:18 a. m. and will check in around 7 a. m. The room was reserved 2 days before the planned check-in and accommodation was paid for + an additional payment of UAH 500 was made for the morning check-in and even for breakfast. A little more than UAH 2.600 in total.
On the day of arrival, it turned out that there was no place to accommodate the guest! It was suggested to place the luggage and ATTENTION! ! spend time somewhere until 3 p. m. , as check-in will be possible only at this time.
The person was forced to look for a place to stay at 7 in the morning ((moreover, she was refused a refund.
The mood is spoiled! The trip is ruined! Impressions of the city and the hotel minus 10.000 points.
Thank you City of Leo for the negative impression! !
Translated automatically from Ukrainian. View original
Comments (0) leave a comment
Show other comments …
аватар