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We booked a hotel through booking. com (in case of a no-show, the amount for at least 1 night is deducted from the tourist in any case).
On the day when it was necessary to check in, we arrived at the hotel, found a girl who was apparently responsible for cleaning, she was in a hurry to find out where to put us, after which she contacted another young lady, she told us by phone that they had rebooked our reservation for other people, as we did not get in touch before check-in.
We booked a junior apartment with a refrigerator and a kitchen, in the end we were offered another hotel "with the same" amenities, only there turned out to be a small room, with mold in the bathroom without a kitchen and a refrigerator.
On the day when it was necessary to check in, we arrived at the hotel, found a girl who was apparently responsible for cleaning, she was in a hurry to find out where to put us, after which she contacted another young lady, she told us by phone that they had rebooked our reservation for other people, as we did not get in touch before check-in.
We booked a junior apartment with a refrigerator and a kitchen, in the end we were offered another hotel "with the same" amenities, only there turned out to be a small room, with mold in the bathroom without a kitchen and a refrigerator.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- The hotel itself canceled the reservation
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