Стилезированый красивый отел и хамский нерадивый персонал Styled beautiful hotel and boorish negligent staff

Were on August 16th. Good styled hotel, beautiful grounds, good rooms, lots of entertainment and interesting things. But the administration obviously does not care about the image and that their customers would get the maximum pleasure, or we came across such an administrator.
We arrived in the evening and settled down. We decided to give a barbecue in the evening. We took a gazebo with a barbecue. When they settled down and the firewood was burning and the table was set, the light began to disappear, and then disappeared altogether. We went to the administrator (it wasn’t me who went, but my friends), the result shocked me. They don’t have electricians and offered to look at the electrician themselves. A friend brought screwdrivers. That is, on vacation we have to repair the electrician ourselves))). Okay, the non-proud disassembled, the problem was not in the electrics of the gazebo, but somewhere on the line or in their switchboard. Went back to the administrator. We received an answer that they can’t do anything, you can move to another gazebo. They pulled all the products, a burning barbecue, settled down. The gazebo was smaller and cheaper. We went back to the administrator and said which one they took and that they owe us money to return part of it. The answer also killed - everything was carried out at the checkout and we will not return anything to you. They quarreled to no avail. They went to rest. After a while, some worker came, looked at the old gazebo, turned on the light and we claim that we are boiling here, we are raising everything works. While we were talking with him, the light began to flash and after 5 minutes it went out again. This guy suggested that since we are not happy with the gazebo, then move somewhere to the equivalent as we paid. There were no open ones nearby, and again, there was no desire to drag everything, they were left with a spoiled mood in the one where they had already moved. It is interesting that the administrator himself did not even bother to approach us, we had to run all the time to him. Looks like His Highness believes that everything around him is spinning and spitting on his customers. Of course, it was possible to make a scandal to raise everyone to their feet so that the director would be found, but they decided not to spoil the rest completely, all the more so they stopped there to actually spend the night and rest. In general, we spent one and a half of our time on these jokes instead of resting. Dozharili kebabs and sleep.
I don’t know, the administrator was already running around in other establishments, they would help to move to another gazebo since they don’t have an electrician in the evening, and they would also come up with some kind of bonus in the form of compensation to cheer up. And then full of pofigizim and rudeness. The owners need to think about the selection of staff. I will not advise my friends to go there, but judge you yourself. I will write in different forums so that people know how they treat customers here.