Deception with a bathhouse, no desire to visit again.

Written: 23 september 2017
Travel time: 1 — 2 september 2017
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 5.0
Cleanliness: 8.0
Food: 10.0
Amenities: 9.0
My husband booked a suite for our wedding anniversary. Booked 2 weeks in advance. I really wanted to get into the bathhouse, after specifying whether it would be possible to get there. They replied that of course they can. We took bath sets and swimwear with us. Since it was raining all day and quite cool (September 1 this year), I wanted to warm up. We arrived hungry, settled in, went to eat right away. The restaurant had 2 weddings. We were told that we could not eat inside but only outside. I, in a beautiful dress and stockings, had to dine on my wedding anniversary in a raincoat and wrapped in several blankets in the pavilion when the wind and rain blew. My first desire was to go home. Thanks to my husband, he persuaded me to stay. There was no mulled wine on the menu. We ordered food, we were warned not to wait quickly, since there were 2 weddings : ( In general, then the food was brought quite quickly. It was very tasty. The waiters and staff were pleasant. Thanks to them, all the negative points were smoothed out. The main issue is the bathhouse! ! It turned out that it burned down yet in April. Still hanging on the site - Sauna - the possibility of visiting! But it turns out that there is no such possibility. The breakfasts are delicious. The room is normal, but four adults would be uncomfortable in it - the wall between the rooms is not solid. There are bathrobes, toothbrushes and pasta - not all 5-star hotels have this, they do. Tea, water are also provided. A huge spider was found on the ceiling, the husband took off his plastic bottle and let it out into the street.
There was no Wi-Fi password in the room, I called the reception, the security guard picked up the phone and said, in my opinion, the password was... turned out to be wrong.
Translated automatically from Russian. View original
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