Attention !!! Here Rudeness and rudeness.

Written: 1 september 2022
Travel time: 6 — 10 june 2021
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 4.0
Cleanliness: 6.0
Food: 6.0
Amenities: 7.0
At the end of June 2021, my family and I visited the so-called "restaurant and hotel complex "Uspih" on vacation.
I thought for a long time, but still decided to leave my review about this institution in order to warn others who want to relax in this place. So, everything is in order. I rate it on a five-point scale.
Life: Road. horror. A car with a low clearance will not pass.
The trained eye of my husband (he is a professional builder) immediately determined that the main building had not been renovated for 18-20 years. Even cosmetic. And most likely from its commissioning. The walls inside are black from many years of dust in the corners of the cobweb. The room does not have a set of towels, slippers, tea set. Bed linen is yellow with stains. Room cleaned badly. My son pushed the bedside table away and, under a layer of age-old dust on the floor, they found a package from a chocolate bar, where the expiration date was until 2019.

The water, which, according to the administrator, was artesian and crystal clear, turned out to have the smell of hydrogen sulfide. Not only to drink, it is disgusting to take a shower. And for all this 1500 per day. Grade 3-

Cuisine: Breakfast, which is included in the room price, can be skipped. The most budget option. Any woman who buys food and cooks herself is able to taste and smell, to distinguish a sausage for 150-190 grams per kg (as the waiter said) from muck for 90-100 grams per kg. Didn't like the barbecue either. In the plate that we immediately brought, we identified pieces of meat 1-2 days old, which were heated on a skewer mixed with fresh meat. Not to mention the fact that we ordered the neck, and served dry, lean pork. The rest of the dishes that were cooked to order are not bad. The main and fat minus is space prices. You can't call it a restaurant, just an ordinary cafe. Grade 3+.

Nature: This is the only thing that pleased us.
Large and beautiful coniferous forest. My men are delighted with fishing. A small pool that was cleaned and changed quite often. There are sunbeds and umbrellas. But the poor beach shore, dirty muddy bottom, greenery. There was no desire to enter the water of the river. I rate 4.

Personnel: The staff is headed by a person named Olga Ivanovna. I will provide below an extract from honey. directory.
Symptoms and signs of schizophrenia in women
1. irritability;
2. negative attitude towards life;
3. hostility to relatives and strangers;
4. decreased concentration of attention;
5. brief episodes of delirium;
6. slight deceptions of perception.
That's all Olga Ivanovna. Rudeness, rudeness, disdain for vacationers. When I tried, and not only mine, but also other guests, to state their complaints, Olga Ivanovna interrupted in mid-sentence and turned into a cry. Yes, she simply hates us vacationers. We are her worst enemies...

. . We came in large numbers here .......As for the rest of the staff, I can’t say anything bad, but also good. Everything is like everywhere else, the waiters cheat, the cleaners cheat, everything is like everywhere else, even in European hotels. I won’t say anything for another shift, we didn’t find her. According to the reviews of vacationers there, the shift leader is quite an adequate young man (sorry, I forgot the name) and, in general, the other shift is very good. Grade 2-

Overall result: We rested for five days instead of eight. In Uspih is no longer naked. For the money you can find a place that is friendlier and cleaner. Moreover, I know where to look and have something to compare.
Translated automatically from Russian. View original
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