ПОЗОР Зав.отделения нейрореабилитации !!! SHAME Head of neurorehabilitation department !!!

Sending your family and friends to rehabilitation after a stroke, you risk losing them!
In May 2019, my father suffered a severe stroke, after a long treatment in the hospital, we managed to bring my father back from the other world, and thank God he was able to walk, talk, etc.
To consolidate the treatment and further rehabilitation, we decided to buy my father a course of rehabilitation after a stroke in the Zhovten sanatorium. We also bought a health-improving voucher for my mother, who was supposed to accompany her father. On June 8, I called back to the sanatorium, found out the prices for a rehabilitation course after a stroke and a general health voucher, and asked if there were any vacant places. I was told that there are vacancies on 06/26/2019, and they booked a room in the father's last name. 06/12/2019 we arrived at the sanatorium, paid the full cost for the course of treatment, we were given a check and issued vouchers, which indicated the period of stay from 06/26/2019 to 07/07/2019, the course of treatment "Rehabilitation after a stroke" and "General health" . At the reception, we were told to come to the settlement at 9-00 on 06/26/19.

At 9-00 on 06/26/2019, we arrived at the sanatorium, we were registered, given the keys to the room, showed where our table was in the dining room, and told to go to the nurse of the Neurorehabilitation Department, and then to the head of the department for an appointment. The nurse gave us a card, and said wait in the hallway that Head. Branches Lipko L. A. no, and when she is unknown, it is impossible to get through to her. In order not to waste time, we went to the 3rd building, to the therapist for the appointment of general health procedures for my mother. When we were at the doctor, Lipko L. A. , Head of the Department of Neurorehabilitation, called me on my phone and started yelling at me that she would not accept her father for rehabilitation after a stroke, since she already had so many patients, to my arguments that we paid the full cost of rehabilitation in advance, she said that she didn’t care that everything was paid for, that father and mother could live in a room and eat, but there would be no treatment, do whatever you want. I tell her that we came for the rehabilitation of a seriously ill person, and not to live in a room with a fungus on the walls, old furniture (this despite the fact that we bought an improved room) and eat in the dining room. Lipko L. A. nothing worried that a seriously ill person after a stroke, that they paid the full cost (17.232 UAH), she generally behaved inappropriately, not like a doctor, but like an impudent hysteric! ! How can someone like that heal people? ! How can she trust her relatives, seriously ill parents? ! ! Lipko L. A. , be afraid of God! People deserve respect! Especially seriously ill patients who have had a stroke! ! You are a doctor and took the Hippocratic Oath! ! Promised to help the sick! ! Moreover, the patients themselves pay for the treatment! ! Because of you, my father, who had a stroke, became ill right in the sanatorium, and I had to take him home before I could check in. Is this some sort of rehabilitation?
After I contacted the administration, they returned the money to me and promised to look into this situation. I really hope that disciplinary measures will be applied to Lipko L. A. , but rather find the Head. Department of neurorehabilitation of another specialist, for whom the help and treatment of patients will be the vocation of the heart, and not a record in the labor!