This is tin. Change the leadership! Urgently!

Written: 9 august 2018
Travel time: 1 — 8 august 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 5.0
To begin with, a hotel with 3 (THREE!!! ) stars is not at all aware of what should be in three stars. They do not know the rules for checking into hotels. (Some with the children wait for hours! Personally, I waited with the children from 7 am. First, the administrators, whose working day starts at 8 am, and then waited for check-in until 2 pm). Learn the materiel, the hotel is central. Do not be afraid that a disappointed guest Will he write some kind of bullshit, for example, to the Antimonopoly Committee? For unfair competition and the provision of false information, photos and descriptions do not correspond to reality even approximately? No? But in vain! You freaked out, comrades.
Now further. The room was cleaned haphazardly upon check-in, during our stay it was never cleaned. Even the garbage was not taken out! there is no set of cosmetics. The bathroom is the size of a closet. The room is tiny, the furniture is a bed, a wardrobe and a small glass cabinet. The wardrobe creaks, everything is broken, dilapidated, there is not a single chair. There is no TV (although it is declared. As well as cosmetics in the bathroom, a hairdryer... ) There were three of us in the room (me and two children). So, for 1700 UAH per day, there was no pillow for me.
The food is darkness. On the fourth day, my child's stomach stopped and vomiting began. It's not about viruses and other things, you just cook on garbage and garbage, no respect for the guests! After that, we ate exclusively in restaurants (thank God, there are plenty of them ).

The pools are the only thing you benefit from. BUT! The grate on the adult pool needs to be changed (rusty), the finish of the pools themselves, too, it didn’t hurt to change the water in them b. AND THE POOL IS CLEANED AT NIGHT, NOT DAY! GUESTS! And hire specially trained people. Who will clean the children's pool. For two days the children could not swim in the pool.
The location is not bad. Performances from the dolphinarium are very audible, but they didn’t bother me personally. Three minutes to the beach, near the market, restaurants.
In general, the sea and the beach pleased. But the hotel does not. Strive for the best, you have everything for this.
Translated automatically from Russian. View original