очень грязно! very dirty!

I do not really like to write reviews, but in this case I simply did not allow myself not to warn vacationers! I'll start from the beginning. On vacation we prefer to travel both in Ukraine and abroad. In Koblevo for the first time, I chose the hotel based on advertising, photos and reviews (unfortunately, as it turned out, there are very few truthful ones! ) According to the photo-WOW! We arrived at about 14-30, settled a little later, arguing that the room was not ready, but this is not the most unpleasant thing. The first impression in the lobby is very good, but further......... The room was not cleaned, most likely only the sheets and towels were changed. They ordered an improved one, but as such it didn’t even “smell”. I understand that perhaps somewhere there is not such comfort, there may be flaws, but it should be CLEAN everywhere! Whatever you understand, the room is not vacuumed, cobwebs are everywhere! Yes Yes! everywhere: in the pictures, on the chandelier, in the corners.....the dust is horrible! on the closet, the layer is probably a year old! on a glass table, on bedside tables.... everywhere. The toilet is something! It just stinks of urine! And moreover, constantly! , as the hood does not work! Real stink like in a public restroom. There was no hot water on the first day, on the first day three people washed in cold water! the ox flowed for more than an hour, but the hot one did not go, they gave it only when they had already been told to them, after that it immediately went hot !!! ! (((. Towels are shabby, clearly not VIP. There is a gap of about 5-7 cm between the door in the toilet and the floor, the whole stink in the room! Food! ! nothing is covered! FLIES crawl on food, dishes, salads, etc. Only bread is covered, but... the boys who serve food - ATTENTION! - take bread with their hands without gloves, after cleaning the tables with rags, etc. , they do everything completely without gloves! All people crowd, sneeze and cough on open food! it’s just disgusting. After what they saw, they tried to eat as little as possible there, but if I had to eat a couple of times, I took my spoon and took food from below (since spoons for imposing food lay simply in the open air) Having paid for a room with meals, they ate for their money in a cafe through an expensive, great place, tasty, fast, clean. I wondered why I paid 10 thousand UAH. I started to look and count, and, sorry, ofigela! Complete deception! when I booked a room and made an advance payment, there was one price, and upon arrival, it was already completely different! Asked for a check-check did three days! They didn’t indicate anything in the check - just the amount written by hand, to the question why so, a chic answer!...."you agreed and made an advance payment. " . question: did you agree with what? with SMS? Moreover, in SMS they give less than a day for prepayment, and no one called back, it's just all unilaterally. so who do i agree with? With SMS? The manager is a unique lady! We pointed out "cleanliness" to her, showed "cleanliness" in the room - she didn’t even apologize, and so she didn’t send anyone to be removed from the current cleaning-garbage removal! All! and lived all the days in a pigsty, and ate in a nearby cafe! and ALL INCLUSIVE! The only decent girl, Christina, who was ashamed of everyone, and who at least tried to do something! That's what kind of girls should be put in charge! And not the lady-frost, who walks around and does not add up the price for herself. Parking.....Oh, this "included in the payment" parking! Not on the territory, a hundred meters + uncle - the parking lot still needs to be looked for, wait, bow until he comes and puts the car. Once again did not even want to take the car! I didn’t film the condition of the room, but I made a video, I’ll post everything on youtube, see the truth! One plus from the trip is the goodwill of the Administrator Christina and an independent trip to Odessa! Guys! If you want to relax, run away from the White House!