The administration's relationship is unclear and rather unpleasant

Written: 18 august 2021
Travel time: 9 — 15 august 2021
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 8.0
Food: 7.0
Amenities: 5.0
This is how the circumstances arose that decided to have a rest in Ukraine this year. The base for family vacations with children is perfect. Evening at the base there are no discos and loud music. For children there is a children's room, children's disco. Quite small rooms and a toy bathroom. It's good that we don't have fat people in our family, and I don't know how to wash them. It is very narrow and not convenient to wash. A good adult pool and children's mini water park with slides. The base has its own dining room. Everything is very clean, lawns, flower beds, trimmed bushes and flowers. We ran out for a run, then at 6 am the territory and base were being cleaned at full strength. They even rubbed the tiles at the entrance. Also cleaned in the rooms. Girls just like Cinderella all the time with brooms, mops
Cons:

It is problematic to catch WI-FI. Except at the reception or in the dining room.
Toy small bathroom.

It is problematic to get boiling water. One cooler on the floor, which is the turn.
It is forbidden to use electrical appliances in the rooms.
Very narrow beach, little space.

There was also an unpleasant situation. When bracelets were issued during the settlement, we were warned that if we got lost, they would unbuckle - we would come and change. The children unbuttoned several times a day. We buttoned them up. And we saw in the man that they ruined this bracelet. It is not surprising, because every day we ran along the coast for 10 km and swam about 2 km. Try to find out where he could get lost ...The man approached the reception, he said. Then Natalia accused him of selling the bracelet instead of ruining it! Everyone, of course, judge for themselves. When the children's bracelets unbuttoned again during the day, I went to the reception and asked for a replacement. And then just get lost, and again they will say that we sold them. Business here came to do on bracelets) Were very dissatisfied, watched and twisted them from all sides, but replaced.
Such baseless accusations greatly spoiled their impression. Therefore, I will not advise the base to any of my friends and acquaintances. As if everything is quite good, but the attitude of the administration is unclear and quite unpleasant.
Translated automatically from Ukrainian. View original