Ужасный отель с хамским персоналом Terrible hotel with rude staff

The hotel was chosen by old memory. One person was driving. We knew everything about this hotel. Worked with him since 2014. There were no particular problems. We always settled in the morning, because the rooms were always free. The staff was kind hearted. Since 2019, a young boor Roman Razyapovich took over the boarding house service (I can make a mistake in the correct pronunciation of his middle name) and the staff picked up the appropriate one. This time, problems just rained down, starting with the rudeness of the administrator. She called with a showdown at 7.00. A woman arrived at the settlement in the morning. It turns out that the hotel populates from 12.00. It's ok but when booking she didn't say a word about it. I sent a piece of low-quality photo to viber, which does not even show that this is a boarding house "Chernomorets". If you are sending information, then format it properly. After calling me, she began to yell that I was deceiving people. If you have such a scribble, then it is not surprising that a person will not see anything there, especially since they used to settle as the rooms were vacated, you can say about your own rules. And the administrator's crown will not fall.
I do not recommend this hotel to anyone. Moreover, there are many other good hotels in Koblevo with normal staff and a normal director. We had problems with this director back in 2019 and have stopped working with them since that period. 4 people arrived at the settlement. Rooms with amenities. Refrigerators did not work there, people's food spoiled on the second day. There were emotional women there, it set me up negatively at the start. They asked why there was no toilet paper in the rooms and that's when it started. They were insulted and even tried to evict, it came to the police. After that, we said goodbye to this hotel for a long 3 years, and at the end of the season we thought, maybe something has changed, but no, it got even worse. It's just that the Chernomorets hotel is not good enough to allow such antics. Once again - do not recommend.