On Saturday evening, the middle daughter developed a fever and began to vomit due to the same symptoms! On Saturday, closer to 11 pm, I, a 43-year-old man, also began to profuse vomiting and diarrhea, although the stomach is such that I can "eat nails! " Fortunately, my wife had almost all the medicines, she gave me a horse dose of loperamide, levomycetin (one and a half tablets) and some kind of antiemetic (I didn’t remember, not a doctor), because. on Sunday I drive and drive 700 km. for breakfast, of course, we did not go, because. they were afraid to aggravate the poisoning. At the reception, when the room was handed over, all the problems were voiced, they listened to me carefully and apologized, although, what the hell do I need an apology for! Rest spoiled in the trash, spent 32 thousand for accommodation for 6 nights (2-room good room) + 15 thousand food and road. By the way, they ate strictly in the dining room at the hotel and on the shore in their restaurant at the hotel. At the exit: they sat in the room, the wife almost did not sleep for 3 days - she soldered the children.
By the way, while I was throwing up on Saturday night, I heard the same thing in the next room: VOKE! After I washed my face and my wife gave me pills, I went out to the balcony (3rd floor) and heard a man yelling into the phone at some medical worker downstairs near the pool, which, literally: "I'm already 40 minutes waiting for you, but my daughter is very ill and can not stop vomiting and when will you be? I will not describe the way home. Of the benefits: good territory, delicious cuisine at the restaurant on the beach at the hotel (I won’t write the name, so as not to be considered as advertising), respectful attitude towards the client, a good mini-club. Of the minuses: GENERALLY complete unsanitary conditions! I have never seen, either in the dining room or in the restaurant, that after previous customers have eaten, someone wiped and treated the tables with an antiseptic or other cleaning agents!
There is something to compare with: we were in Omar in Turkey in May with the same composition, even if someone had a drestosis attacked at least once, pah-pah. After each client, complete processing of all Tables, every half an hour in the mini-club, complete processing of the entire mini-club and toys in it. IF YOU OFFER your customers such a service, not a lot of money, by the standards of our country, DO it with high quality, and not carelessly! That's all. Conclusion: due to the slovenliness of the hotel, the rest is absolutely ruined and 47 thousand UAH. lost money.
They populate "with laziness. " We arrived at 10:00. They settled at 15:00, and even then after they asked: “When? ”.
If you hadn't asked, you probably would have lived on the beach.
1 location on the first line, wake up and the sea)
2 cleanliness in the rooms and service 5+
3 clean beach and clean sea that is cleaned from algae.
4 animators and a children's room, the child is delighted
5 food, tasty and high quality.
I didn’t like vacationers (goons) stuffing tea bags from the dining room into their pockets. And the savages on the beach, for whom buying corn was a dream and with their cries of delight, they decided to notify the entire beach.
Rest is not the cheapest, accommodation is far from all expenses, so carefully consider the budget and do not disgrace yourself on vacation.
In general (for Ukraine) a very good family hotel. We traveled as a group of four (2 adults and 2 children - 2 and 12 years old). We stayed in a 3-bed European standard room overlooking the park. All the furniture in the room is new and of high quality. The plumbing is not dead. There was plenty of room for us and the kids. It was quiet at night - you can't hear the discos at all and the road is far away. Room cleaning on request - we changed bed linen 1 time in a week, towels were changed 3 times and cleaned 5 times. Toiletries were replenished with each cleaning for 4 residents.
Towels for the beach were issued separately 1 time for 3 days. Sun loungers on the beach and by the pool were enough for everyone at any time.
On the territory of a beautiful pine park - pleasant coniferous aromas. There is a playground (some swings are already pretty tired) and a children's room (many toys are not just "tired", but almost "died").
The food is ok, because the breakfast is very poor. We ate but there was no variety. I would like the administration to take care of their vacationers and their gastronomic tastes. Lunches and dinners pleased both the taste and the size of the portions.
In general, I liked it, and probably want to come again, but the hotel still has something to work on:
1. Payment for parking!!!???
With the price for a room in the off-season 1200, and even trifle for 50 UAH per parking space ???
Somehow disrespectful to the guests or to yourself...
2. The work of animators is just lazy people who are not distracted by children AT ALL. In the children's room, the animators (both girls and boys) only talked on their mobile phones. No reaction to kids. (Maybe their batteries are dead, as my son said : ))
It was important to have a pool, its own beach, the first line, a good room. All this we found in "Birch".
We were 4 people (my husband and I and two children 10 and 2.5 years old). The room was European standard (new building) overlooking the park. I called in advance and asked for a room no higher than the 2nd floor. the youngest daughter is very active and it would be blasphemy not to open the balcony, so as not to run out. The girls assured that it would be so. Indeed, they prepared for us No. 209 on the second floor. We arrived earlier than expected, but we were seated without any problems. I really liked the room : ))) The only negative is the refrigerator. He is very small. There is no freezer at all. It contained only one bottle of 1.5 liters of water or beer. Very uncomfortable.
The staff is very pleasant and helpful. Feels like a good hotel. Everyone greets and smiles.
Buffet breakfast (included in price). We ate.
The pool is clean. My son liked to swim in it more than in the sea. But children under 14 were not allowed into the pool without adult accompaniment. Probably this is correct. A young man constantly sat near the pool and kept order. The guys were also sitting at the entrance to the beach. They didn’t let strangers into the territory, helped to set up a sunbed wherever you wanted, kept order on the beach. Smoking is not allowed on site, only in designated areas. Thank you very much for this!! ! Although there were those who smoked on the beach, the guards very correctly reprimanded them. Well done!
Sunbeds are free and there are always enough.
Discos for children - it's something! Dotsya waited every evening when she would go to dance. For children, master classes, competitions, and entertainment are constantly arranged. Boys animators are great fellows. The kids loved them very much.
For adults, water aerobics was held every day in the pool.
There is a gym - free! The playground can certainly be updated. The trampoline is our everything. But there is always a line for it. The children also enjoyed watching cartoons on the big screen.
You can describe for a long time, but even some shortcomings do not cause negativity. Everything in "Beryozka" is saturated with care for vacationers. These are not empty words - it is felt.
Didn't want to leave. I cried with my children : (((
This is the first vacation spot in Ukraine that made such an impression on me. I really want to come back here again and again, as if to my home. In "Birch" pulls.....
Many thanks to all the staff for this wonderful holiday. Manager Daria - YOU are a great fellow!
The only thing I would like to fix is to cancel the parking fee. The price of a holiday is great. It's not critical, but still. . .
I didn't want to go outside at all. Someone said, "Beryozka" is like a Turkish hotel in Ukraine: ) And it's true!!! !
We lived in a cottage, the room corresponded to the description, the service was normal (cleaning, change of towels, laundry service), VERY clean and well-groomed territory.
The food in the dining room has drawbacks, due to the variety of the menu, but the taste of most of the dishes can be eaten (except for porridge for breakfast !! ! brrr) Therefore, lunch and dinner were ordered at the restaurant.
There are only positive emotions about him: the MENU is varied and delicious! STAFF well done! PRICES leave a nice mark on the bill. I RECOMMEND!
There were minor problems with withdrawing cash from ATMs (no one charged for 2 days), I had to go to the village to Oschadbank and the terminal in the hotel itself did not work well.
We rested EXCELLENT, if we consider this coast, then only "BEREZKA"!
1. Hotel on the seashore (the beach is wide, the sea is beautiful and not deep)
2. The new building is good, the rooms are good, the sea view is amazing.
3. Security is conscientious, there are no strangers on the territory.
4. Playgrounds, pine square, swimming pool, entertainment for children.
Minuses:
1. Food as in the cheapest canteen. The menu changes around every 3 days. Breakfast and dinner (portions are small, it is difficult to feed a man). For lunch, the side dish is always potatoes of almost the same type. For breakfast, you can sit for 10-15 minutes until the waiter comes.
2. Cleaning in the room must be ordered and washing accessories as well.
3. There is no hair dryer in the rooms!!!
4. WI-FI - one name. takes only in the hall (where there are two tiny armchairs). In the rooms, the Internet is a mockery.
5. Well, the biggest pearl is the sale of sun loungers. If you took it to the sea, then in order to swim, come in the pool and lie down near it for 10-15 minutes, you need to hand over a sunbed on the beach (while transferring all things to the pool), take a sunbed near the pool, and then repeat the procedure again only exactly the opposite if you want to go back to the sea). I have not seen such insanity in any hotel on the Black Sea coast.
DEAR ADMINISTRATION. Is it really so hard to buy so many sunbeds to have enough for everyone both on the sea and near the pool. You charge a lot of money for accommodation (the most expensive hotel is Kolblevo), so be kind enough to match your price category.
But in general, if you do not take into account the shortcomings. The sea is beautiful, the weather is great - the rest was a success.
- a good closed area (its own pine park, benches)
- swimming pool (but not heated)
- European standard room - very good size
- fresh renovation and new furniture in the new building
- the presence of an elevator
- daily room cleaning
- hotel right on the beach
- very polite and friendly staff
Minuses:
- on the 6th floor there are constant problems with water pressure (I don’t know how it is on other floors). In the evening, until all the inhabitants of the lower floors take a shower, it is simply unrealistic to swim (after all, for such a price per room, you need to somehow solve this problem)
- very low quality plumbing
- soap and shampoo in the room was provided only on the first day
- change of bed linen - only 1 time in 6 days
- there are no mattresses on the sun loungers on the beach;
- there are too few awnings on the beach to hide from the sun - you need to take a place from 6 in the morning.
- and the biggest downside! we had food poisoning. At what we ate only on the territory of the hotel in the dining room and cafe... It is very unpleasant, what is the quality of food. This ruined the holiday so much.
In general, the hotel is not bad, but it is dangerous to eat there.
We ate the remaining days in cafes and restaurants of other hotels.