Good hotel with bad management

Written: 29 august 2019
Travel time: 1 — 16 august 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 4.0
Cleanliness: 3.0
Food: 3.0
Amenities: 7.0
The hotel is wonderful, the investor is smart, but the manager is very bad. Significant money is invested in the hotel, but there is no order in it. Wonderful sea, wonderful beach, well-groomed area, excellent rooms.
Significant disadvantages (I will not talk about small ones):
(1) the complete absence of a shady zone on the beach (nonsense! ). On the beach, the beach-boy Valery is in charge, in the absence of a shady zone he built his own small secret business - renting sun umbrellas. The approach to guests is frivolous - consumer: he sets the time for the issuance and collection of sunbeds on the beach.
(2) lack of cleaning in the room (nonsense! ). During our vacation, the room was never cleaned, the garbage was taken out on its own, requests for cleaning were ignored. There was no change of linen. In 3-storey rooms I saw that panicles and scoops are issued for self-cleaning! And this is in a hotel where a room per night costs $100.
The investor needs to change the manager unambiguously.
Translated automatically from Russian. View original