For such money the service should be better

Written: 29 july 2018
Travel time: 9 — 19 july 2018
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 4.0
Cleanliness: 7.0
Food: 9.0
Amenities: 8.0
Recently turned from vacation ...two impressions. let's start with the positive sides: a beautiful large area that is constantly cleaned, a good playground. We were very pleasantly surprised by the food in the dining room, everything is delicious, quite large portions, everything is baked, you can safely feed the baby. Close to the sea, enough space on the beach. Animation girls are just great! Now it's unpleasant ...administrator Roman: it's not clear why he's sitting there at all, he answers each question with questions, half an hour of incomprehensible discussions will pass until you get the necessary information. mosquitoes, flies, hanging cobwebs ...When they made the bed with their bed, I had to see the mattress ...what can I say, Freimut would be shocked! The room itself is dark, I would like more light. this is the end of positive impressions.
Very strange thing, in the lake swim, except for ducks, frogs and turtles, some snakes ....all claimed that they are snakes ...but they do not look like them.
It was scary to let the child in there. I think that at the recreation center, which emphasizes the rest with children, this should not be the case. Catch Wi-Fi by the pool, the room is not Wi-Fi, and the connection barely works. In the end, we can say: not that the holiday was completely ruined, but we will not visit this base anymore. for such money the service should be much better.
Translated automatically from Ukrainian. View original
Comments (2) leave a comment
аватар bondarkrivoruchk
bondarkrivoruchk

Information from a former guest of the boarding house Briz
If I have a desire to relax at sea for 20-30 thousand hryvnias, I will choose Turkey or Egypt, where for this amount I will receive an air flight, a transfer, an almost round-the-clock buffet, free alcohol and other drinks, unlimited water, daily cleaning in room with figures made of towels, warm clear sea, a beach without "sweet corn", an umbrella, sun loungers with towels and in the vicinity of a specially trained person who can help me solve problems. And to get it all, I don't have to spend a single extra dollar.
Now think about what you offer your guests for this amount? And about the cost of rest in the Breeze de Luxe, I generally keep quiet.
Do you even understand that the level of your service is absolutely not commensurate with the price?

Thu, 25 Apr 2019, 09:39
аватар bondarkrivoruchk
bondarkrivoruchk

Information from a former guest of the boarding house Briz
If I have a desire to relax at sea for 20-30 thousand hryvnias, I will choose Turkey or Egypt, where for this amount I will receive an air flight, a transfer, an almost round-the-clock buffet, free alcohol and other drinks, unlimited water, daily cleaning in room with figures made of towels, warm clear sea, a beach without "sweet corn", an umbrella, sun loungers with towels and in the vicinity of a specially trained person who can help me solve problems. And to get it all, I don't have to spend a single extra dollar.
Now think about what you offer your guests for this amount? And about the cost of rest in the Breeze de Luxe, I generally keep quiet.
Do you even understand that the level of your service is absolutely not commensurate with the price?

Thu, 25 Apr 2019, 12:39
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