Horror

Written: 3 january 2016
Travel time: 30 december 2015 — 3 january 2016
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 4.0
Food: 5.0
Amenities: 1.0
The plus of this hotel is the interior, and that's all. Terrible administrator. It was cool in the room, we asked for a heater, we were told that it was hot in our room in other rooms it was colder.
The administrator wrote every day that we would be for breakfast, and at what time the breakfast itself, and in the end we came and waited for about 40 minutes for our breakfast, and they didn’t bring the one we ordered into the transmission! Then they asked for an additional payment, for their own mistake !!
We celebrated the New Year there, (a place per person 800 UAH), since there were 6 of us, there were 2 salads on the table, sliced ​ ​ bread and sliced ​ ​ fruits and 3 hot dishes, from this hot we got only 2 dishes and that one of them, this a small plate of potatoes "roast" you can't call it otherwise, for 6 people. The promised toastmaster is Santa Claus and the Snow Maiden, Santa Claus was drunk and barely stood, it’s good that at least the cane was so she held him.
In general, the Black Castle earned quite well on the New Year and cashed in on people. I will never recommend this place to anyone!
Translated automatically from Russian. View original