Terrible accommodation in the room

Written: 27 september 2019
Travel time: 16 — 28 september 2019
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 5.0
Cleanliness: 5.0
Food: 2.0
Amenities: 6.0
It all started with the fact that we arrived at night, settled us in a room in building 1, where construction work was underway, the smell of paint and other chemicals, the administration did not warn about this either when booking or when confirming the reservation, they simply hid the information, given that that I have an allergy, in the morning my mother and I went to the chief medical officer, who simply listened to us, called the girls who at the reception said that there were no numbers and that’s all, I started asking a question and saying that in accordance with the legislation of Ukraine, where repairs are carried out to settle vacationers, especially since there are no fire safety measures, but in response only the chief medical officer smiled sweetly.
The whole epic lasted until 17 hours. 30 minutes, we were off the road, we didn’t sleep, because the smell of paint, my head hurts, no one decides anything, then I went to the director of the sanatorium and after that there was a shift and we were moved to building 2, the rooms are of course tin, I asked for a calculation of what it consists of the amount of 750 UAH per room was not provided, then the horrors began in the dining room, I have diabetes and a diet, but they forgot about it, there was no food and the manager Lilia Grigorievna was also rude, who screamed like a cut, thanks to the chef, a pleasant woman and women waitresses, and what brightened up this so-called rest, the nurse girls are polite and pleasant during the procedures, they will tell everyone, thanks to them, especially Olechka from 37 and Oksanochka from 39 rooms of the clinic, super nurses are tactful, they will tell everything.
Translated automatically from Russian. View original

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