Conflicting feelings...

Written: 22 august 2017
Travel time: 14 — 27 august 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 8.0
Cleanliness: 10.0
Food: 5.0
Amenities: 6.0
We are here now, so the review is from the center of events... On the one hand, there are many (many) pluses, but on the other hand, some "stupid" minuses that annoyingly poison the pastime here every day.
The strangest thing for us is the lack of water coolers!! ! Medical institution, not cheap, summer, heat... it's even somehow not decent in our time...
Now everything is in order. . .
So, first of all, what we actually come here for. . . Treatment. The medical staff is qualified, polite, not conflict. But! Water procedures - NO! A paradox, of course, but a fact! Available: Radon baths - in a nearby sanatorium + 4-chamber bath (this is such a thing, you lie in a crucified form (arms and legs in water, body on the surface) bulges + azone + electricity), but in general the sensations are pleasant) this is located in the sanatorium itself....and that's it !!!
Electroprocedures - the vast majority. (This is the basis of treatment). + massage (masseurs - beyond praise).

There is computer traction, injections, but they are effective only with long-term use, and this is not available to many... because not everyone has the opportunity to come for longer than 2 weeks...
In general, there are a lot of procedures, we run through them all day, but we arrived at a water resort! and there is no water!
Another moment, we got at a time when the sanatorium was almost full. And there is not enough time for procedures for everyone who wants to. . . And even if you were "lucky" to grab the necessary procedure, but you managed to linger - write wasted! - it’s not a fact that you will be able to get to it... Politely and sincerely they will try to resolve the situation that has arisen, but it doesn’t always work out. Wouldn't it be better to add working hours to your medical staff? And the employees would earn extra money and the vacationers would be happy....
Between treatment and food, I decided to insert a "fe" about a phytobar... We guessed its presence on the 3rd day, although it is located at the entrance to the dining room. It is littered with books, which is why it doesn’t look much like a phytobar... the opening hours are also strange, not convenient... you can drink medicinal teas only for a short time... I got the impression that it works when it is convenient for the staff, not vacationers.
The next one is FOOD. It is really dietary, there is a lot of it, it is sometimes quite tasty, good pastries. But even here... there are BUT... The dining room is small, it's hot outside and NOT A ONE AIR CONDITIONER !! ! Stuffiness... They put a fan in the larger hall - it’s already easier... but we ate in another hall...
The white tablecloths (obviously not washed for more than a week) are all stained, which are coquettishly covered with pretty beet-colored napkins, on which (and under which) the stains are not so noticeable...

I would like to focus on salads, or as it is called here, - a "vitamin table"... these are several plates of salads: carrots and beets "a la Karey", tomatoes, cucumbers... this is chopped "in haste" "not beautiful and not aesthetically pleasing, cucumbers are thick-skinned, sometimes bitter. + they are in a pickled form... but only the first ones to run get it. But there are usually salads on the tables, although they also don’t look very appetizing, but still...
On the first day of arrival, I was pleased with borscht with a fat fly, but this is so... it happens... In general, the food is at the level of a workshop canteen, not cooked mentally, the first one is boiled, cutlets are solid bread, compotes are tasteless. But in fairness, I want to say that although there are rarely exceptions... cheesecakes are good, stuffed peppers, chops...

ROOM. We were in the most expensive, so almost no complaints! Cozy, clean, comfortable, fresh renovation, new furniture, everything worked. The staff is responsive, any request was not left without attention. I was surprised by the lack of air conditioners (more or less normal at night, during the day - needed), and that there are no hooks for clothes... there is nowhere to hang a bathrobe or a towel in the bath. There is nowhere to hang clothes when you enter the room. . .
Summing up, I will say the following - Is it worth it to go - worth it! (taking into account the described nuances). I really hope that over time these nuances will eliminate themselves. For the staff really tries to make you healthier and gain strength. I really liked that the territory, although not large, but somehow no one interferes with anyone, there is no feeling of a crowd. There is a feeling that you are in a country house... there is a forest all around, silence, a small lake nearby (which especially pleased my husband, a fisherman) . The child can safely be released into the street. At the same time, there are shops and cafes nearby and a minibus to the city center.
Translated automatically from Russian. View original