HORRIBLE ATTITUDE OF THE STAFF

Written: 22 january 2019
Travel time: 20 january 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
The boorish attitude of the staff, I do not advise visiting the bathhouse in this institution.
Over the course of 6-7 years, I regularly visited the City Club bath and saunas, everything was always wonderful, I wanted to come again and again, but the last visit to me and my friends was very disappointing. We ordered a Russian bath for 3 hours and their broom, which just fell apart after 2 people steamed it. At the very beginning, the attendant said that after the steam room we would wash ourselves in the shower, and then jump into the pool, we did just that, but a few leaves still got into the pool (the quality of a broom + it's still a Russian bath). At the end of 3 hours, the attendant came in and demanded a fine of 200 UAH from us. for the leaves floating in the pool. After we tried to explain to him that some foliage will still end up in the pool, it is inevitable, otherwise why are you selling brooms here and letting people into the bathhouse with brooms, he said that you can not pay a fine and we are blacklisting you and we will never let you go to the bath again. It smells like a divorcee, don't you think, dear readers of the reviews? I decided that if there are complaints against me, then I will express my own, pointed out to the attendant the broken doorknob at the entrance to the bathhouse, this is not a disaster, but still, to which he told me that recently their manager. climbing into this bathing room and broke his arm, so there is no one to repair it. And it is not surprising that he fell, since the climb to this hall is very slippery, solid ice, not strewn with anything, my friends and I overcame this climb with great difficulty so as not to fall and break something. The icicles on the roofs are not knocked down. In short, the quality of services has deteriorated. In my life I will not go there again and I will not advise my friends, since health is first of all, and there you can lose it. So, dear friends, think about this before your choice falls on this "wonderful" institution.
Translated automatically from Russian. View original