Плохой сервис! Bad service!

We have been staying at the hotel every year since its construction. At first everything was fine, although not everything was completed. But every year the service is gradually deteriorating! No room cleaning. At first they settled in one room, the stench there was terrible sewerage. Thought weathered, but had to move the next day. In the room, after the so-called cleaning, the floor was dirty, there were crumbs, rubbish, and no one vacuumed between the window and the bed for probably a month! While we were at the beach, we asked to be cleaned. 2/3 of the garbage was vacuumed, the rest remained. Daily cleaning consists only of changing towels and changing the trash bag. And then towels are not always left in a complete set. There are tattered umbrellas on the beach, 90% of which are generally uncovered. The toilets on the beach are not cleaned in the morning, be prepared for the fact that when you come to the beach you will see dirty toilets, scattered used toilet paper and a complete lack of new one. The washbasin on the beach is one for the toilet and the restaurant, and at the same time there is no soap, the dispenser has been broken since last year. Service in the restaurant is slow. If you order the first one to the beach, they will bring it cold. For the street, one could figure out how to cover hot dishes (especially lamb shurpa for 135 UAH is somehow not very cold). The management stakes are more on the conference than on individual vacationers. We got to the 3-day "Rosava" and 1-day Kyivstar. Because of this, there were empty containers for breakfast, there was nothing to eat! If the kitchen can't handle it, serve breakfast for them at a specific time! On the 26th and 27th, the problem was to put at least something on the plate! I have never seen such horror at any breakfast! After a 20-minute wait, pasta was taken out in the middle of the hall, I never eat it, but I had to, because there was nothing else besides them and slicing. For the first time I see the absence of milk porridge at breakfast, although there are a lot of vacationers with children. At the conferences, there were mostly male staff, they have a good appetite, they give several servings for a hangover with beer, but why does the administration not take this into account! If you are used to drinking fresh juice in the morning, then be prepared to drink it only after the conferences leave, as there will be no fruit either. . The same goes for mussels and gobies. Mussels we were told on the first day that they were eaten 4 days ago and will be delivered no earlier than a week later. Bychkov truth brought earlier. . But fresh Black Sea fish and mussels are very popular, it is not clear why the administrator does not take this into account. Not well-groomed territory, there is not even green grass, not to mention flowers. Very bad manager!