The service staff ruined the experience!

Written: 23 november 2015
Travel time: 22 — 23 november 2015
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 5.0
Food: 6.0
Amenities: 6.0
Pros: a good room and delicious cuisine, although not everything that is described in the menu) Cons: the whole experience was spoiled by the service staff (except for the nice girl Yulia, who was very polite). The rest, even with a pregnant woman (which I was), allowed themselves to raise their voices, answer with a displeased face and quietly say to requests at night: “Lord, what else... Women, please don’t forget where you work. We didn’t wait for hot water, we swam in summer. And in the room itself it is very noisy from the road (you need to warn about this) In the suite there is no mini-bar, no refrigerator, no bathrobes.
Translated automatically from Russian. View original
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