Nice, new hotel in the woods. Bad staff.

Written: 13 may 2014
Travel time: 1 — 4 may 2014
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 3.0
Cleanliness: 8.0
Food: 5.0
Amenities: 8.0
The main advantage of this hotel is the location. Around and on the territory of a wonderful forest. There is also a pond and a meadow. With children, a great option, there is where to take a walk. There is a playground where you can rent bikes.
New, comfortable rooms. The only downside to the rooms is the sheets and pillows. I put on synthetic ones, they hover, it’s impossible to sleep under them, it’s hot, even with the windows open. The pillows are just uncomfortable.
Eating in a restaurant: you won’t die of hunger, but you won’t get pleasure. The main disadvantage of the hotel is the staff. At the Gala Dinner on May 1, despite the payment for the child, the main dish was not brought to him. They did not want to warm up the compote, claiming that it was at room temperature and therefore not cold. But we needed it warm! We tried to sign up for a massage - they said there were no places, but nevertheless, our friends who came up later were recorded.
In general, the concept of the hotel is excellent, now they are finishing the SPA center, but the staff spoils the whole impression!
Translated automatically from Russian. View original