After booking a room and paying in full to an incomprehensible card, upon arrival you will find out that you paid not for the room, but for the bed. Previously lived in a room with four beds and accordingly booked this room for a family (four people). Upon arrival, we learned that it was none of our business how many beds were in the room and that we had to pay extra, although this room was estimated in the advertisement.
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After booking a room and paying in full to an incomprehensible card, upon arrival you will find out that you paid not for the room, but for the bed.
Previously lived in a room with four beds and accordingly booked this room for a family (four people).
Upon arrival, we learned that it was none of our business how many beds were in the room and that we had to pay extra, although this room was estimated in the advertisement.
I do not recommend this hostel!
Previously lived in a room with four beds and accordingly booked this room for a family (four people).
Upon arrival, we learned that it was none of our business how many beds were in the room and that we had to pay extra, although this room was estimated in the advertisement.
I do not recommend this hostel!
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I booked a hotel on Booking, it was indicated - without prepayment. The next day I received a letter from the hotel with a request to make an advance payment in the amount of 1 night stay. It was weird, but I did it. We arrived on Saturday and left our things in the room. I noticed the far from fresh condition of the room and the smell, the administrator said that it was from the street - there is a road repair, it will be better in the evening.
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I booked a hotel on Booking, it was indicated - without prepayment. The next day I received a letter from the hotel with a request to make an advance payment in the amount of 1 night stay. It was weird, but I did it. We arrived on Saturday and left our things in the room. I noticed the far from fresh condition of the room and the smell, the administrator said that it was from the street - there is a road repair, it will be better in the evening. Later it turned out that of the "all cosmetics" listed on the site in the bathroom bottles labeled "Intimate Soap". I called the administrator. To my question, - "where are the cosmetic accessories? ", - he answered that in the indicated bottle there is liquid soap that we can use. To my dissatisfaction and the threat to write an appropriate review, the administrator appeared, brought us the day, took the keys and offered to vacate the premises within half an hour. In addition, he accused Booking of giving incorrect information about the hotel. For reference - we traveled as part of - two women and two small children. This situation happened around 22:00. It turned out that on a Saturday evening it was impossible to find an alternative, even at higher prices. . We returned to Kyiv at night. After a couple of days, I still decided to write a review, but it turned out that the reservation was canceled (apparently by the administrator), so I can’t leave a review on Booking. I highly do not recommend this hotel to anyone!! !
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Unscrupulous hotel and management!!!! I booked a room 3 days before arrival by phone, the administrator (or owner) asked to confirm the reservation on the day of arrival no later than 10 am, to make sure that we would arrive. After arriving at the hotel itself, it turned out that visitors had not left my room, and they no longer had places.
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Unscrupulous hotel and management!!!! I booked a room 3 days before arrival by phone, the administrator (or owner) asked to confirm the reservation on the day of arrival no later than 10 am, to make sure that we would arrive. After arriving at the hotel itself, it turned out that visitors had not left my room, and they no longer had places. As a result, I had to quickly look for another hotel, which upset me very much! The hotel is disappointing! I do not recommend to anyone
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