в номере чисто, есть все необходимое, удобное месторасположение....но абсолютно неадекватные хозяева the room is clean, has everything you need, convenient location .... but absolutely inadequate hosts

We travel a lot, but this is the first time we have encountered such a method of divorce. Previously stayed at the Molex, This time we rented two rooms. The price for the room was raised by 100 UAH (weekends), half of the cost was paid a week in advance. Subsequently, we were told that "they made an unprecedented discount and could rent this room more expensive (exactly for the amount that they tried to rip us off in an unexpected way) At first they told us that last time, and this is a year ago, we left coffee stains on the bedWe don't drink coffee. We attributed it to a misunderstanding, although it seemed strange that they reported a year later and after moving in. Further, on the day of check-out, leaving a clean room (even the garbage was taken out), I called the hostess and asked who would take the room. Irina said to hand over the keys to the conciergewhich we did. An hour later, calls and viber messages began with insults and a demand to transfer 400 UAH to her for allegedly damaged towels. According to the hostess, we cleaned our shoes with cream and rubbed them with a towel. We got out of the car, took a picture of our shoes (light-colored sneakers) and sent them to the hostess, then there were a lot of insults and threats in the viber, later, after promising to leave an appropriate review about such "hospitality", Irina deleted all her messages "for everyone", but Ileft prudently. RECOMMENDATIONS for those who still want to stay with them, so as not to get into a situation like us, hand over the room under the personal signature of the owners, let them write that they have no complaints, also when checking in, carefully look around what is broken there (for example, a window sillkilled on the balcony in "Prague" and the door in the shower in "Paris" does not close), otherwise it may be attributed to you. P. S. I still have all the correspondence with inadequate hosts