Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
1.0
Cleanliness:
8.0
Food:
1.0
Amenities:
7.0
They celebrated the wedding, chose a place for a long time, experienced like all couples.
The restaurant was very let down - meat and potatoes were delayed for 4 hours, raw meat was served at 21.30. To say that I am upset as a bride is an understatement. I approached the administrator Olya 5 times, she said wait 5 minutes, but they didn’t bring meat. Well, different things happen, offer an alternative - take out cuttings or other hot food, rain, cool, everyone was left hungry. Very dishonest, unprofessional. . .
I’m silent for other little things already:
1. They forgot to take out the table for the ceremony. In their hands, the witnesses carried glasses and a box for envelopes.
2. I personally asked the children to take out the potatoes at 18.00 because they don’t eat salads, they took them out at 21.30 with raw meat, well, how is it possible. Unscrupulous.
3. They constantly poured different wine into one glass for me, until my husband said that he would pour it himself and left the bottle.
Well, you can’t do that, the wedding is not even a birthday, they planned for 6 months...
Of course, 100% for the service was taken before the wedding and no one asked for an apology. In the morning we woke up in the hotel (there are no questions to the hotel), they reminded us that we probably had alcohol and meat left that no one had eaten. We were taken out packaged raw meat and leftover alcohol.
We chose a more expensive restaurant, hoping for better service, but it turned out like this. I do not recommend!! ! Administration change approaches - we lost 50 potential customers in the face of us and our guests.
The restaurant was very let down - meat and potatoes were delayed for 4 hours, raw meat was served at 21.30. To say that I am upset as a bride is an understatement. I approached the administrator Olya 5 times, she said wait 5 minutes, but they didn’t bring meat. Well, different things happen, offer an alternative - take out cuttings or other hot food, rain, cool, everyone was left hungry. Very dishonest, unprofessional. . .
I’m silent for other little things already:
1. They forgot to take out the table for the ceremony. In their hands, the witnesses carried glasses and a box for envelopes.
2. I personally asked the children to take out the potatoes at 18.00 because they don’t eat salads, they took them out at 21.30 with raw meat, well, how is it possible. Unscrupulous.
3. They constantly poured different wine into one glass for me, until my husband said that he would pour it himself and left the bottle.
Well, you can’t do that, the wedding is not even a birthday, they planned for 6 months...
Of course, 100% for the service was taken before the wedding and no one asked for an apology. In the morning we woke up in the hotel (there are no questions to the hotel), they reminded us that we probably had alcohol and meat left that no one had eaten. We were taken out packaged raw meat and leftover alcohol.
We chose a more expensive restaurant, hoping for better service, but it turned out like this. I do not recommend!! ! Administration change approaches - we lost 50 potential customers in the face of us and our guests.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Ruined the wedding. I do not recommend!
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