They got worse.The price is higher than the quality!

Written: 13 september 2018
Travel time: 26 august — 7 september 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 4.0
Cleanliness: 6.0
We have stayed at this "hotel" more than once. Prices are jumping. . On the phone one, on arrival - others. This time we took only parking. Just in case, we found out about the room, if we arrive tired, to rest before heading home. Increased compared to 2017: parking was 25 UAH, now it is 30 UAH. Room for 2 adultsand 1 reb. - depending on whether you take parking, from 900 to 1200 UAH. although the link to the parking lot is not clear. But the most "killed" was the transfer. In 2017 - 50-60 UAH. Now they initially announced 130 UAH. Moreover, the price depends on the number of people and suitcases !!! ! let them add a lot to all this. Ok. AgreedSince there was still free time, we walked around Boryspil, ate before the flight, returned to the hotel to arrange parking and take a transfer to the airport. And then the driver, who had previously announced 130 hryvnias, already declares a price of 180 hryvnias!!! And this is for 3 km of the way!! ! And in an absolutely boorish, impudent form! Arguing only by the fact that he decided so!! ! Basically, we didn’t go with him. We went out into the street, after 1 minute a taxi stopped and for 100 UAH. (didn’t even haggle) took us to the airport. In general, the guys are impudent!! ! The hotel itself is to spend the night and nothing more. There is no kitchen. In winter it is cold in the rooms. And they didn’t let the child into the toilet while the parking was being arranged, citing the fact that it didn’t work, it broke down. Although each room has a bathroom. . . Something like this.
Translated automatically from Russian. View original
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аватар amor
amor

Completely agree with you. It was the same with us. They left the car in the parking lot. The transfer price was originally said to be 135 UAH. But then it seemed to the driver that we had a lot of luggage (1 small and 1 medium suitcase for a family of 2 adults and two children under 10 years old) and, according to him, the girl at the reception added another 45 hryvnias to us. As a result, 180. But even this was not enough for them, the driver wanted more and told us that we needed to pay another 40 UAH, since initially everything was considered for 2 people.

Mon, 17 Sep 2018, 23:54
аватар Lili31
Lili31

And our indignation knows no bounds.
The car was left for 7 nights at Old Port parking. Because the return flight was at night, we planned to stay right there at the hotel to rest until the morning.
Upon arrival, they called the parking lot and booked a car. The girl promised a car in 5-7 minutes, but the driver arrived earlier, did not call and left. After another call, the dispatcher answered rudely and offered a car at a double rate. Therefore, I had to use the services of another taxi (which is half the price !!!!!!!), pick up my car and leave for the night.
We won't be using this car park again and wouldn't recommend it to others.

Thu, 29 Nov 2018, 12:24
аватар Lili31
Lili31

And our indignation knows no bounds.
The car was left for 7 nights at Old Port parking. Because the return flight was at night, we planned to stay right there at the hotel to rest until the morning.
Upon arrival, they called the parking lot and booked a car. The girl promised a car in 5-7 minutes, but the driver arrived earlier, did not call and left. After another call, the dispatcher answered rudely and offered a car at a double rate. Therefore, I had to use the services of another taxi (which is half the price !!!!!!!), pick up my car and leave for the night.
We won't be using this car park again and wouldn't recommend it to others.

Thu, 29 Nov 2018, 14:24
аватар s-prim851
s-prim851

We used the services of this parking lot and the hotel for 5-6 years, everything was fine, up to a certain point.
I want to warn everyone, when you book a room, be prepared for the fact that your reservation will be accepted, and then at the last moment they will refuse!
It happened to us, the reservation was accepted at 8 am, and at 11 pm, when we got off the plane, they wrote to us via viber that the reservation had been withdrawn from us, as regular customers had contacted them!
In terms of???
And who are we???
And why didn't you tell us about the withdrawal earlier?
Terrible disappointment in the management of this hotel!
They didn't even introduce themselves and were rude!
No respect for regular customers!
I definitely do not recommend this hotel!!!
You can simply then "throw"!

Sun, 22 Aug 2021, 15:26
аватар s-prim851
s-prim851

We used the services of this parking lot and the hotel for 5-6 years, everything was fine, up to a certain point.
I want to warn everyone when you book a room, be prepared for the fact that your reservation will be accepted, and then at the last moment they will refuse!
It happened to us, the reservation was accepted at 8 am, and at 11 pm, when we got off the plane, they wrote to us via viber that the reservation had been withdrawn from us, as regular customers had contacted them!
In terms of???
And who are we???
And why didn't you tell us about the withdrawal earlier?
Terrible disappointment in the management of this hotel!
They didn't even introduce themselves and were rude!
No respect for regular customers!
I definitely do not recommend this hotel!!!
You can simply then "throw"!

Sun, 22 Aug 2021, 18:26
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