Woe to the estate on Podgornaya 292a!

Written: 22 july 2016
Travel time: 25 june — 4 july 2016
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 2.0
Food: 6.0
Amenities: 1.0
We visited the "miracle estate"! Address Berdyansk, st. Podgornaya 292a. I liked only that the sea in a couple of minutes. walk, but next to the port (We got a bad room, the air conditioner stank, the handle fell off the door, the toilet broke, but they fixed it a day later. They had problems with water, I heard other vacationers complained (Never pay for the entire vacation in advance if you it doesn't suit you - they will send you and the money will not be returned! ! More about the miracle of the pool! I did not need this pool at all, I never had a desire to climb into it! Everyone washed up there, and the water is changed, as I was told, every few weeks. Here we changed the water and I allowed my child to climb there, which I later regretted very much, because she cut her leg on the fastening of the step, which fell off, it was removed and the sharp dirty fastening remained sticking out!!! ! When one mother saw me with a crying child, she said that her youngest son cut his foot on the same mount. Then the daughter of the hostess walked, this mother tells her, look, the 2nd child was injured!!! They don’t care!!! She didn’t even turn her head in my direction, and she said that nothing can be done now maybe, Tomorrow will call the master! After these words, we were still there for 5 days, but no one did anything!!!
The atmosphere is not friendly to say the least! Such a feeling like we were not called, but we pinned ourselves...
On the day of departure, they demanded from us a fee for another day, they asked if it was possible to pay for half a day, since there were no other people who wanted to go to the room! To which the older gray-haired hostess rudely replied to us ''Pay or so that I don't see you in 10 minutes'' and started yelling something else there... Like how we got her... it was all with other vacationers... You can it was the same but in a different way without shouting) They behave strangely when they paid for accommodation for the entire vacation, we said when we were leaving and they didn’t take money from us for that day.

The overall picture - the estate is ruled by 3 generations of women who are dissatisfied and offended by the whole world! Men in their society were not seen... I can say one thing! I won't go there again and wouldn't recommend it to anyone! Their prices are normal, but for the money you can find much better! That's what my friends did! We got a room across the street with a sea view!
Translated automatically from Russian. View original