The bottom of Berdyansk. Hotel for 3 with a huge minus!

Written: 4 june 2019
Travel time: 14 — 17 june 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 2.0
Food: 2.0
Amenities: 3.0
In the summer of the 18th year, we managed to get (we had a mini vacation 4 nights, 5 days) to this pseudo-hotel azure-2, an advance payment was made for 1 day for a room called something like deluxe (according to the photo, a spacious room with a fresh renovation, modern appliances and furniture).
In order not to paint all this horror, which completely spoiled our room, I will describe the main thing.
When we arrived, the administrator asked us to pay, which we did, after which she took us to the room and we were, to put it mildly, speechless from what we saw (expectation - reality), it's a pity there is no way to insert a photo. A wooden bed, creaking cabinets, a TV set older than both of us put together, and of course a filthy room, a balcony and a mood.
On this day, it was not possible to find the administrator, we were informed that her working day was over and recommended to come tomorrow morning.

Also in the afternoon we managed to have lunch in this terrible amateur half-board (the food was reminiscent of the second-rate canteens of my childhood) and visit the beach where there was practically no free space. The evening also ended in their wonderful cafe "The wind blows, everything flies" with incomprehensible pricing.
In the morning I took a post near the reception desk of the administrator, as it turned out yesterday's admin. did not show up for work and I was lucky to communicate with the manager. The conversation was long and not very pleasant, because I had to explain for a very long time and many times to a person older than me what is the difference between modern technology and technology from the times of the USSR, what is a closet, fresh renovation, comfortable bed, etc. , etc. . As a result, after 2 hours of communication with comparisons of photos (expectation - reality), views of rooms worse than the class, I still managed to consider the possibility of calculating us, but it was necessary to coordinate this with the person who makes decisions, after a telephone conversation with him, the manager subtly tried to hint to me that there is a possibility that we will be deprived of the amount of accommodation for 1 day in advance, so to speak, for the inconvenience provided to the hotel)))
In general, the story ended with the fact that at 3 pm I was handed the money for the remaining 3 nights and we went at the height of the season to look for where to go))) (the issue was resolved largely thanks to the technical support of booking. com, by the way, when I opened the dialogue, the hotel administration deleted this room category from the site and then canceled my booking altogether so that I could not leave a review),
I'm sorry I can't add a photo of this deluxa here)))
Would not recommend, terrible value for money!
Translated automatically from Russian. View original