Holin Hall 2* — Berdyansk, Ukraine

Written: 28 july 2021
Travel time: 13 — 23 july 2021
Your rating of this hotel:
5.0
from 10
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I'll start from the end. Unforeseen but important! Came back from vacation with a broken arm. I kindly ask the owners to take care of the anti-slip mats in the buildings and by the pool. The pool in the shower area fell all at once. There the tile does not lie evenly; the children pricked their fingers. When you enter the building, you need it. People go from the beach to wash their feet or from the pool in wet slippers. Also, there is no first aid kit in the boarding house! It is clear that we are going to try to score everything with a failure. Don't foresee everything. But you have rest and children and the elderly. She must be! THANK YOU to the kitchen staff for the elastic bandages. They made it possible to get to the house without displacements in the fracture. I ask the administration to reimburse the employee for the cost of bandages. There is no mention of any kind of first aid. In which case you are on your own.
Honestly very mixed feelings! On the one hand, it is clear that the owners are burning and caring about their business, a well-groomed territory planted with greenery, but on the other hand, I got the impression that the guest is "a wallet and ears. " In any case, I was greeted in this way and when asked about the settlement, they offered to pay for the accommodation first, instead of inviting me to the room to give me the opportunity to put the bags to wash. To my remark that I should take the children to the room, the administrator said that it was so accepted by them and it was caused by taking care of the guests so that they would not have to go twice. As for me, strange hospitality, because, like any vacationer, I don’t keep large amounts of money with me on the road and I didn’t really want to turn my bags outside in the heat. From positive. Fresh renovation. The room stock is not dead, the beds and sofas are comfortable, everything works. Often there was no light but there was a generator, wi-fi was not good, the Internet was often not there or it was not stable.
From the unknown. Rested in room number 1, the room has a kettle and cups. That is, it is assumed that the guest can drink tea or coffee in the room, there are no teaspoons for some reason. There is no urn in the room, except for the one in the toilet and it is not working (the lid does not close), they offered to throw a bag on the floor. Then they brought a bucket which was converted into a stool. They asked for a chair. A chair is also not included. Therefore, tea or coffee will have to be drunk standing up or on the bed. With eating fruit in the room is the same story. We bought a watermelon and ate it sitting on the floor, then we beat it up and ate the bedspreads on the bed, it was a pity but there was no other choice. Today there are many options for folding tables and tiny chairs that do not take up space.

You can take out fruit in a cafe, but you don’t feel like heat, and in the evening, mosquitoes and wasps. Think about it. Do not count on the refrigerator because the light is often cut off. Bought ice cream and threw it away. They clean the room every day, they try. But we don't need that much. It turns out there were signs about the need for cleaning, we were not told about them. Again, by the evening, whatever one may say, sand is collected, we were forced to collect it with wet wipes so as not to carry it to bed. Why not put a brush and dustpan at least on the floor. The kitchen is a different story. . . it's a lottery. I won't say that everything is not delicious. But the food is not to our taste. We were served the first breakfast, so all the rest of the days we had to examine the food under a microscope. Croissants with salmon and hair and cold, incomprehensibly when blue-boiled eggs.
I will give credit to the administrator, she was oriented and treated us to dessert. For some reason, salads are seasoned with so much vinegar that the taste of vegetables is not clear, a chicken cutlet is a nightmare, it's hard for me to imagine how you can spoil a chicken cutlet. A separate story is the presentation. If you come to eat with your family, be prepared to eat in turn, because ordering two salads or two soups, they can take it out to you with a difference of twenty minutes. Ask for the yield and portion size, the menu is not compiled correctly. The prices for the brazier are indicated for 100 g in raw weight. Sitting at the table, you do not always understand with what check the dinner will end. A good brazier helped out a lot, if it were not for him, we would go hungry.
Translated automatically from Russian. View original
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