Филиал ада на Земле Hell's branch on earth

I rarely leave reviews. For this to happen the hotel has to be wow or hell. So, we wanted to relax on the Arabat Spit. We chose a kind of normal hotel (visually), a junior suite through a booking service. Arriving in Gen. Gorka could not find a hotel, his phones did not answer (by the way, the hotel is not in Gen. Gorka itself). But we still got there by taking a taxi. Upon arrival, it turned out that there was no bathroom and toilet in the room. Although the booking is. Moreover, they take their percentage from the prepayment (this is a normal practice). But the hotel persistently and hysterically demanded that we pay a service commission (it smells like a divorce). They claimed that they had no contract with Hotels24. ua. The service could not help, (find the contract) since it was Saturday. As a result, a spoiled vacation right from the start. "And what did you want... you had to think about who you ordered from... decide with those from whom you ordered, we have clients in bulk... I won't pay a commission either... the director said to evict, if anything... you know what kind of person the owner is, they bow to him when he calls" - short cuts of the administrator's conversation - women of Balzac age (probably used to stand with a sign "apartments by the sea are not expensive") We would have chosen another hotel, but no one prepaid will not return. In addition, after 15 hours of moving, I didn’t want anything.
I did not count on the presence of a service in Genichesk, Gen. Gorka, etc. , but I didn’t expect rudeness for my own money either. Having paid 100 bucks for a couple of days, without food, I went nuts from such an attitude. At the same time, another man with his family moved in. He's there for the 4th time. Brought 15100 UAH. But she claimed that this was payment for 13, not 14 days. This is a mistake and he should pay extra. The chela's hands began to tremble. It seems that they have put the "razvodilovo" on the assembly line. And now about the hotel. The sea is shallow, very shallow, very, very shallow. At Shchaslivtsevo, for example, (where there are baths, mud, lakes) there is a normal classical sea. And then... you go, you go: ankle-deep, knee-deep, then again ankle-deep. The hotel is made of sand-lime brick, on the territory there are some incomprehensible sheds, auxiliary paving and even the cafe "Morskoye" is located in the barn. The shared and adjacent bath-toilet is terrible: mold, rust and toilet smell. There is no positive in this hotel. Scoop, mold, redneck and rudeness. Perhaps for a person who has never been anywhere, this is the norm, but for an experienced tourist, this is simply shocking. You are not a client here, you are a redneck here. No one thinks about reputation, the task is to squeeze / divorce you right here and now. Be careful, respect yourself and appreciate your vacation.